Diego Bucio Acevedo
San Jose,CA
Summary
Experience in Hospitality & Customer Service Detail-oriented professional with a strong background in customer service and hospitality. Committed to creating welcoming environments and efficiently managing online orders.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Baker/Cashier
Paris Baguette
Hayward, California
11.2024 - Current
- Bake, Decorate, Prepare various pastries such as croissants, donuts, and tarts
- Complete online orders for pick up through Door dash & Uber Eats
- Restock Pastries
- Handle Transactions
- In charge of sanitation including washing dishes, sweeping, mopping, and dispose of all garbage from establishment
Mendocino Farms: Front of House
Mendocino Farms
San Jose, CA
08.2023 - 08.2024
- n charge of the register making sure orders are received as asked when modifications or allergies are requested and transactions are accurately recorded.
- Delivering food to customers mentioning their names to help them feel more welcome, checking in afterwards if there are errors we can approve on offering a to-go box and bag if needed
- Restocking Potato Chips, Cookies, and Sodas which would be needed for the following morning shift.
- Checking ID’s before serving Alcohol and knowing when to respectfully cut off people if needed
Fry Cook & Dish Washer
King's Fish House
San Jose, CA
04.2023 - 10.2023
- Responsible for maintaining cleanliness of the frying machine as well as making sure inventory is well stocked to last the entire shift
- Complete all orders at a reasonable time
- The closing procedure consists of making sure there are no more orders, then start removing contaminated flour, batter, sauces; followed by cleaning waste from the fryer, deep cleaning the filter, replacing all containers from the shift, cleaning cutting board and finally cleaning behind the fryer, wall, and stain surfaces
- Assuring all plates, containers, utensils, cooking equipment are set in their proper place after washing
- Use the elevator to access the underground mall parking lot and operate a small vehicle pulling restaurant garbage bin
Kitchen Prep Cook/Busser/Catering
Fogo de Chao
San Jose, CA
11.2021 - 06.2022
- Preparing seasonal holiday package catering orders in advance for drivers to take to families
- Would prepare various salads, soups, fresh fruit for buffet bar as well as various appetizers such pão de queijo, mashed potatoes, polenta fries, fried plantains
- Cooking on the grill Salmon, Chilean Sea Bass, seafood tower as well as operating the omelet and waffle station for brunch during the weekends,
- peeling entire buckets of potatoes, and making sure all labels are on proper dates and not expired.
- Working various positions throughout the shift, where ever needed
Education
High School Diploma -
ALPHA: Cindy Avitia High School
San Jose06-2021
Accounting and Finance
De Anza College
Cupertino, CA03-2026
Skills
Experience in Hospitality
Customer Service
Online Orders
Eager Learner
Certification
RBS California
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
German
Limited
Pet Experience
Proud Owner of two dogs a almost 2 year old Brindle Staffy named Tigre and a 9 year Blonde Chihuhua Mix named Quico. Which were both adopted as puppies from local pet shelter on Monterey Road in San Jose. Almost half a decade in experience of handling & owning Gargoyle Geckos, building bioactive enclosures for my personal pet named Phantom who I've had for 4 years now since a 6 week hatchling.
Timeline
Baker/Cashier
Paris Baguette
11.2024 - Current
Mendocino Farms: Front of House
Mendocino Farms
08.2023 - 08.2024
Fry Cook & Dish Washer
King's Fish House
04.2023 - 10.2023
Kitchen Prep Cook/Busser/Catering
Fogo de Chao
11.2021 - 06.2022
High School Diploma -
ALPHA: Cindy Avitia High School
Accounting and Finance
De Anza College