Jada Chatman
Memphis,TN
Summary
Assisted teams in researching marketing strategies and consumer behavior. Identified emerging marketing trends and proposed effective solutions. Analyzed company market and competitor data. Supported leadership in managing customer relationships. Collaborated with colleagues to meet customer requirements efficiently. Utilized downtime to prepare for upcoming tasks in fast-paced settings. Maintained clean and organized workspaces while focusing on critical details. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
Work History
Baker/Cashier
Panera Bread
Memphis, TN
05.2026 - Current
- Operated commercial baking equipment to produce high-quality breads and pastries.
- Trained new staff on baking techniques and food safety protocols.
- Monitored baking processes to maintain consistent quality and adherence to company standards.
- Collaborated with team members to optimize workflow during busy service periods.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Increased production efficiency through effective time management and multitasking during busy periods.
Package Handler
Federal Express
Memphis, TN
11.2024 - 04.2025
- Operated package sorting equipment to ensure timely processing of shipments.
- Collaborated with team members to optimize workflow and enhance productivity.
- Conducted quality checks on packages to maintain service standards and accuracy.
- Assisted in training new employees on safety protocols and operational procedures.
Clerk/Typist
Smiths Medical
Olive Branch, MS
07.2024 - 10.2024
- Processed incoming documents accurately using advanced typing skills.
- Maintained organized filing systems for efficient data retrieval.
- Assisted in preparing reports and presentations for management review.
- Collaborated with team members to streamline administrative workflows.
Package Handler
Federal Express
Memphis, TN
06.2023 - 06.2024
- Scanning freight and making sure it is accounted for before the set delivery
- Speed is a factor when moving freight
- Teamwork is needed sometimes when trying to move the freight
- Ensured accurate scanning and tracking of shipments during processing.
- Operated material handling equipment to efficiently sort and load packages.
- Used hand-held scanners and physical logs to accurately track item movements.
Picker
The TJX Companies, Inc.
Memphis, TN
02.2023 - 05.2023
- Picking orders to be prepared for shipping to customers
- Learned speed to hit a goal
- Learned to pick in multiple areas within a certain time span
- Made sure all product was correct and/or not damaged
QA Auditor
DHL Supply Chain
Memphis, TN
12.2021 - 07.2022
- Checking off each product on a pallet to make sure everything was accounted for
- Making sure the customers didn’t receive incorrect or damaged product
- Kept record on the missing or damaged product
- Conducted thorough audits of operational processes to ensure compliance with quality standards.
- Analyzed audit findings to recommend process improvements that increased operational efficiency.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Conducted organizational safety program reviews per department protocols.
- Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
Shipping & Receiving Clerk
Sephora
Olive Branch, MS
03.2021 - 04.2021
- Prepared shipments each day, packaging and labeling boxes efficiently.
- Kept supplies organized and ready for any shipping or receiving need.
- Assisted in receiving and inspecting incoming shipments for accuracy and quality control.
- Conducted regular cycle counts to ensure inventory accuracy and identify discrepancies.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
Returns Processor
AMAZON FULFILLMENT CENTERS
Horn Lake, MS
01.2021 - 03.2021
- Processed incoming documents with precision using strong typing abilities.
- Organized filing systems to support effective data retrieval.
- Supported management by assisting in report and presentation preparation.
- Collaborated with team members to improve administrative workflows.
Cashier/Customer Service
A Different Flavor
Memphis, TN
08.2020 - 12.2020
- Caring for customer needs & make sure they’re satisfied.
- Resolve any issues the customer may have.
- Keeping count of the sales.
- Maintained accurate cash drawers, ensuring daily reconciliation of funds.
- Identified and resolved customer issues promptly, fostering loyalty and satisfaction.
Education
High School Diploma -
Southwind High School
Memphis, TN05.2021
Skills
- Packaging
- Pallet Jack
- RF Scanner
- Warehouse Experience
- Clerical
- Customer service
- Auditing
- Data Entry
Timeline
Baker/Cashier
Panera Bread
05.2026 - Current
Package Handler
Federal Express
11.2024 - 04.2025
Clerk/Typist
Smiths Medical
07.2024 - 10.2024
Package Handler
Federal Express
06.2023 - 06.2024
Picker
The TJX Companies, Inc.
02.2023 - 05.2023
QA Auditor
DHL Supply Chain
12.2021 - 07.2022
Shipping & Receiving Clerk
Sephora
03.2021 - 04.2021
Returns Processor
AMAZON FULFILLMENT CENTERS
01.2021 - 03.2021
Cashier/Customer Service
A Different Flavor
08.2020 - 12.2020
High School Diploma -
Southwind High School