Diego Campos
Richmond,VIRGINIA
Summary
Safety-focused Assembler experienced in large manufacturing plants. Detail-oriented and adept at interpreting blueprints, working with others and meeting production deadlines. Skilled at managing materials and conducting final inspections.
Multilingual customer service professional with advanced linguistic abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Hose Assembler
AFP INDUSTRIES INC.
Richmond, VA
04.2024 - 08.2024
- Assembled hoses with couplings, clamps, and fittings according to specifications.
- Tested assembled hoses for leaks and pressure drop using hydraulic testing machines.
- Inspected components prior to assembly to ensure quality.
- Read and interpreted blueprints and diagrams to determine proper hose assemblies.
- Reported any issues or concerns regarding the quality or accuracy of finished products immediately.
- Followed established procedures for handling hazardous materials safely throughout the assembly process.
- Ensured that all safety protocols were followed while operating machinery or assembling hoses.
Customer Service Representative
Orellanas Tires
Richmond, VA
01.2021 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Helped customers in both languages, Spanish and English.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Translated documents from English to Spanish and vice versa with accuracy and attention to detail.
Education
High School Diploma -
Meadowbrook High School
4901 Cogbill Rd, North Chesterfield, VA 2323405-2023
Skills
- Mechanical Assembly
- Leak detection
- Project Management
- [Language] translation
- Call Management
- Customer Support
Affiliations
- I really like to spend time with my family.
- I love playing sports and going to the gym.
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Hose Assembler
AFP INDUSTRIES INC.
04.2024 - 08.2024
Customer Service Representative
Orellanas Tires
01.2021 - 12.2023
High School Diploma -
Meadowbrook High School