Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Cerron Portales

Columbus,OH

Summary

I am a highly motivated individual eager to embrace new challenges. My strong work ethic, adaptability, and exceptional interpersonal skills enable me to thrive both independently and collaboratively. I excel in learning new skills quickly and efficiently, ensuring effective performance even without direct supervision. With a background in customer service, I bring adept multitasking and time management abilities, dedicated to delivering positive and memorable customer experiences. Throughout my career, I have consistently met company needs through organized practices, demonstrating my commitment to excellence. I am skilled in handling pressure and adapting to diverse situations, always striving to enhance the organizational brand with a proactive approach.

Overview

8
8
years of professional experience

Work History

Patient Care Assistant

Nationwide Children's
Columbus , OH
11.2022 - Current
  • Maintained accurate records of patient care services provided.
  • Responded quickly and appropriately to emergency situations.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.

Aerospace Medical Technician

USAF
Mansfield, OH
08.2019 - Current
  • Coordinated with other healthcare professionals such as nurses, doctors, and dietitians to provide comprehensive care to patients.
  • Documented patient information accurately in electronic medical record system.
  • Supported healthcare teams in consistently delivering timely and quality care according to company standards.
  • Provided excellent patient support and care to patients and families.

Crew Member

Mcdonalds
Mansfield, OH
06.2016 - 06.2019
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.

Education

Some College (No Degree) - Business Marketing

Ohio University
Athens, OH

Some College (No Degree) - Business Management

Ohio State University
Columbus, OH

Skills

  • Relationship Building
  • Process Improvements
  • Goal Setting
  • Documentation
  • Verbal and written communication
  • Adaptable
  • Customer Service
  • Problem-Solving
  • Influencing skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Patient Care Assistant

Nationwide Children's
11.2022 - Current

Aerospace Medical Technician

USAF
08.2019 - Current

Crew Member

Mcdonalds
06.2016 - 06.2019

Some College (No Degree) - Business Marketing

Ohio University

Some College (No Degree) - Business Management

Ohio State University
Diego Cerron Portales