Diego Colocho
Pacoima ,CA
Summary
Dynamic professional with extensive experience in emergency response and behavior management at Joyous Ventures. Proven ability to lead teams and implement crisis management strategies, enhancing participant safety and compliance. Skilled in incident reporting and fostering respectful environments, ensuring effective communication and support for diverse client needs.
Experienced with overseeing and maintaining orderly activities. Utilizes strong observational skills to ensure compliance with guidelines. Knowledge of effective communication and organization in team settings for smooth operations.
Professional with strong experience in observation and reporting, prepared for this role. Skilled in maintaining safety, enforcing policies, and identifying issues. Strong focus on team collaboration and achieving results. Reliable with ability to adapt to changing needs, ensuring effective communication and problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Monitor
Joyous Ventures
11.2025 - Current
- Uphold policies around alcohol and drugs use harassment and participation conduct
- Respond promptly to emergencies or incidents
- Treat all participants with dignity, fairness, and respect
- De-escalate conflict prevention and risk reduction strategies
- manage emergency situations including contacting law enforcement when necessary
- Participate in training on trauma-informed care, racial and gender, sensitivity,homeless and safe guarding
- check security cameras to make sure on going safety
- complete accurate timely incident reports
- change law and manage key systems as needed
- passing out medication on med-call
Client Service Monitor
Hope the Mission
05.2024 - Current
- Insure participants are following proper hygiene
- Complete written reports and incidents logs on daily activity
- Respond to emergency situations as appropriate
- Monitored client activities and behaviors to ensure safety and compliance with facility policies
- Assisted in developing individualized support plans for clients, tailoring interventions to specific needs
- Facilitated group activities promoting social skills and community engagement among residents
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes
Warehouse Forklift Operator
Royalty Distribution
01.2020 - 01.2023
- Operated forklifts to efficiently load and unload shipments.
- Conducted regular safety checks on equipment to ensure compliance.
- Maintained accurate inventory records using warehouse management systems.
- Trained new team members on safe forklift operation and protocols.
- Implemented best practices for material handling, improving workflow efficiency.
- Coordinated with shipping and receiving departments to streamline processes.
Lead Man/Translator
Dennis Robert Smith Construction
01.2018 - 01.2020
- Translated construction documents and contracts from English to Spanish, ensuring clarity and accuracy.
- Collaborated with project managers to facilitate effective communication between multilingual teams.
- Supported onsite translations during meetings, enhancing understanding of project specifications.
- Reviewed technical manuals for precision in language and terminology relevant to construction projects.
- Led initiatives to streamline translation workflows, reducing turnaround times for critical documents.
- Translated documents from english to spanish.
Lead Man
Landscape Development
01.2013 - 01.2018
- Oversaw daily operations of landscape projects, ensuring adherence to safety protocols and quality standards.
- Coordinated team activities, allocating resources effectively to optimize workflow and project timelines.
- Trained and mentored staff on equipment operation, safety practices, and landscape techniques.
- Implemented process improvements that enhanced efficiency in project execution and reduced downtime.
Education
No Degree - Certified SUD Counselor
Trazna Treatment College
Tarzana, CA09-2026
No Degree - Peer Support Specialist
Loyola Marymount University
Los Angeles, CA05-2026
No Degree - Electrical Tech
UEI College
Reseda, CA07-2024
High School Diploma -
Mission View Charter
San Fernando CA 03-2017
Skills
- Emergency response
- Discipline
- Incident reporting
- Behavior management
- Problem-solving
- Coordination and teamwork
- Friendly and respectful
- Creative thinking
- Time management
- Team leader
- Crisis management
- Group leadership
Certification
- CPR Certified
- Trauma informed
- Harm Reduction
- Elderly abuse
Languages
Spanish
English
Full Professional
Timeline
Monitor
Joyous Ventures
11.2025 - Current
Client Service Monitor
Hope the Mission
05.2024 - Current
Warehouse Forklift Operator
Royalty Distribution
01.2020 - 01.2023
Lead Man/Translator
Dennis Robert Smith Construction
01.2018 - 01.2020
Lead Man
Landscape Development
01.2013 - 01.2018
No Degree - Certified SUD Counselor
Trazna Treatment College
No Degree - Peer Support Specialist
Loyola Marymount University
No Degree - Electrical Tech
UEI College
High School Diploma -
Mission View Charter