Diego Colunga
Colorado Springs,USA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
4
4
years of professional experience
Work History
Security Operations, Scheduling Agent, Administrative Support
Advantage Security
, CO
10.2022 - 05.2023
- Worked six days a week up 12 hours a day
- Oversaw over 700 guards
- Oversaw 128 sites and postings
- On call 24/7 to respond to any issues and worked every holiday
- Client engagement and communication
- Proficient with Winteam, Ehub, and HR Tracking
- Processing workers compensation and PSST
- Pay out and billing review
- Oversaw appointment scheduling for corporate employees and company visitors.
- Resource discretion and management
Retail Account Manager
T. Rowe Price
10.2019 - 05.2021
- Worked three separate contracts at T
- Rowe Price in both retail account management and in data analysis
- In Retail Account Management I processed and created retirement portfolios, trusts, and divorce transfers
- Set systematic purchases and distributions as well as rebalancing accounts
- Made wires, transfers of assets, placed stops on accounts, back dated and postdated transfers
- Contacted clients and other financial institutions to verify and complete necessary information for requests
- Reviewed data, identified problems within system and reduced redundancy and outdated information
- Perficient in DST, NT2000, AWD10, Salesforce, and Excel sheets to review, adjust, and trade
UCCS Undergraduate Ethic Representative and Speaker
Daniels Trust Fund Ethics Initiative
02.2021 - 04.2021
- Worked with a team of undergraduate business students, Legal counsel, University faculty, and Daniels Trust Fund representatives to review company cases on ethical practices
- Reviewed cases with potential insider trading and fraud to harassment and hostile operating policies
- Consulting with limited time to our legal counsel that our recommendations were in good legal order and that our evidence collected from cases had potential legal ramifications that need direct action
- Present our findings and recommendations to a panel of executives and receive flash updates then respond and adjust the recommendations to account for new developments back to the panel in 10 minutes
Education
Bachelor of Science - Business, Management, International Business
The University of Colorado
Colorado Springs, CO05.2021
Lean Six Sigma Operations Excellence
Skills
- Safety and Security Procedures
- Multitasking and Time Management
- Research and Analytical Skills
- Public Speaking
- Task Prioritization
- Verbal and Written Communication
- Report Preparation
- Document and File Management
- Staff Leadership
- Managing Operations and Efficiency
- Problem Resolution
- Administration and Reporting
- Scheduling and Coordinating
- Forecasting Skills
- Schedule Management
- Workforce Management
- Strategic Planning
- Multiple Priorities Management
- Travel Arrangements
- Relationship Building
- Data Analysis
- Financial Resources Management
Accomplishments
- Yellow (rank II) in Lean Six Sigma February 2020 – May 2020
- Consistently maintained high customer satisfaction ratings.
- Member of the National Society of Leadership and Success Member of the Honor Society from University of Colorado
- Experienced in Microsoft Access and accompanying systems
- Volunteer at Care and Share Food Bank for Southern Colorado August 2016 – Current
Timeline
Security Operations, Scheduling Agent, Administrative Support
Advantage Security
10.2022 - 05.2023
UCCS Undergraduate Ethic Representative and Speaker
Daniels Trust Fund Ethics Initiative
02.2021 - 04.2021
Retail Account Manager
T. Rowe Price
10.2019 - 05.2021
Bachelor of Science - Business, Management, International Business
The University of Colorado
Lean Six Sigma Operations Excellence
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