Detail-oriented professional with expertise in HIPAA compliance, clinical documentation, and direct patient care. Proven ability to develop personalized care plans and coordinate training programs, enhancing client self-sufficiency and satisfaction.
Work History
Medical Assistant Extern
Sutter Health | 08.2026 - 08.2026
Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
Documented patient medical histories and vital signs accurately in electronic health records.
Prepared examination rooms by sterilizing instruments and organizing necessary supplies for procedures.
Educated patients on treatment plans, medications, and post-visit care instructions to enhance compliance.
Independent Living Specialist
11 Months
East Bay Services | 11.2024 - 10.2025
Developed personalized independent living plans to enhance clients' daily living skills.
Coordinated workshops and training sessions to improve client self-sufficiency and empowerment.
Conducted assessments to identify individual needs and facilitate appropriate support services.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients' well-being.
Lead Teacher
2 Years 5 Months
Aspire Program | 05.2022 - 10.2024
Developed and implemented engaging lesson plans tailored to diverse learning styles.
Mentored junior teachers, fostering professional development and enhancing classroom management skills.
Collaborated with parents and staff to create supportive educational environments for students.
Utilized assessment tools to evaluate student progress and adapt instructional strategies accordingly.
Manager
1 Year 5 Months
T-Mobile | 06.2020 - 11.2021
Managed daily operations to ensure seamless customer service and efficient workflow
Trained and mentored team members on product knowledge and sales techniques
Implemented sales strategies to enhance customer engagement and satisfaction
Analyzed performance metrics to identify areas for improvement in team productivity
Education
Medical Assisting With Phlebotomy - Medical Assisting
Contra Costa Medical Career College | Antioch, CA | 09.2026
High School Diploma
Pittsburg High | Pittsburg, CA | 06.2020
Skills
Bilingual Fluent English & Spanish
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
Vital sign monitoring
Epic EMR / EHR
Direct patient care
Clinical documentation
Phlebotomy
Certification
EKG/ECG certification
Phlebotomy certification
References
Mindi Guarino, CMA
Corporate Compliance & Strategic Career Services Director
Contra Costa Medical Career College
(925) 319-4279
mindi@ccmcc.edu
Maria C. Duenas
CMA Program instructor
Contra Costa Medical Career College
(925) 550-9809
Maria.bejarano1988@gmail.com
Martha Pantoja
ILS Director
East Bay Services
(925) 826-7720
Marthapantoja@att.net
Timeline
Medical Assistant Extern
Sutter Health
08.2026 - 08.2026Read More
Independent Living Specialist
East Bay Services
11.2024 - 10.2025Read More
Lead Teacher
Aspire Program
05.2022 - 10.2024Read More
Manager
T-Mobile
06.2020 - 11.2021Read More
Contra Costa Medical Career College
Medical Assisting With Phlebotomy from Medical Assisting