Diego Fuentes
Newark,New Jersey
Summary
Proactive and bilingual team member with a strong background in customer service and cash handling, honed at Kids Empire. Excelled in teamwork and problem-solving, significantly contributing to team success through efficient task completion and exceptional customer interaction. Demonstrated flexibility and a commitment to excellence, ensuring high levels of customer satisfaction and operational efficiency. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Kids Empire
09.2023 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Donald M. Payne Sr.
98-544 W Market St, Newark, NJ 0710706.2024
Skills
- FLUENT IN Spanish
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Cleaning
- Flexible Schedule
- Money Handling
- Heavy Lifting
Accomplishments
- Resolved product issue through consumer testing.
- Achieved positive customer reviews through effectively helping with underlying issues .
- Supervised team of 3 staff members.
- Awarded “Employee of the Month” in 2024.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- OSHA30-hour Construction Safety & Health, OSHA 12/2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Kids Empire
09.2023 - 10.2024
High School Diploma -
Donald M. Payne Sr.
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