Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Diego Gallegos

Casa Grande,AZ

Summary

Dynamic Cafe Supervisor at Eurest with a proven track record in enhancing customer satisfaction and team productivity. Skilled in inventory management and troubleshooting, I implemented effective training initiatives that boosted service quality and morale. Adept at maintaining compliance with health regulations, I ensured a safe and appealing environment for guests and staff alike.

Overview

15
15
years of professional experience

Work History

Cafe Supervisor

Eurest
04.2010 - Current
  • Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
  • Resolved and investigated complaints regarding service and food quality to prevent loss of business.
  • Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
  • Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
  • Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
  • Improved cafe aesthetic appeal with regular maintenance activities and strategic decor updates.
  • Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
  • Implemented staff training initiatives that improved service quality and increased team morale.
  • Managed budget allocation for various expenses such as inventory purchases, equipment upgrades, and maintenance projects.
  • Developed strong relationships with suppliers, ensuring timely deliveries and cost-effective purchasing of cafe essentials.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Mechanic

Self-employeed
06.2015 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.

Education

High School Diploma -

North High School
Phoenix, AZ
09-2008

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Diagnostics
  • Gasket and seal replacements
  • Belt and hose replacements
  • Fluid exchanges
  • Workplace safety
  • Fuel systems
  • Filter replacements
  • Suspension systems
  • Inventory management
  • Grease and lubricant application
  • Clutch repair
  • Quality assurance
  • Air conditioning systems
  • Battery testing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Mechanic

Self-employeed
06.2015 - Current

Cafe Supervisor

Eurest
04.2010 - Current

High School Diploma -

North High School

Similar Profiles

CREATE PROFILE
Diego Gallegos