Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Garcia

Santa Fe,NM

Summary

Personable Dining Room Attendant with 4 years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server Assistant

Akame
10.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Opuntia Cafe

Opuntia Cafe
07.2022 - 10.2023
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Responded to customer inquiries regarding new accounts and account services.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Provided customers with additional information regarding account services.

Food Runner

Tomasitas
03.2020 - 08.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

TMP
Santa Fe, NM
05.2024

Skills

  • Dining Area Maintenance
  • Safe Food Handling
  • Order Management
  • Supply Restocking
  • Quality Control
  • Bill Computation
  • Station Preparation
  • Basic Math
  • Service Prioritization
  • Heavy Lifting

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Server Assistant

Akame
10.2023 - Current

Opuntia Cafe

Opuntia Cafe
07.2022 - 10.2023

Food Runner

Tomasitas
03.2020 - 08.2023

High School Diploma -

TMP

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Diego Garcia