Diego Guiracocha
Cookshop
New Jersey,NJ
2027
years of professional experience
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Work History
Bartender, Server
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Prepared and served a variety of cocktails and beverages efficiently.
- Provided excellent customer service, fostering positive guest experiences.
Server
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Collaborated with kitchen staff to coordinate orders and maintain service flow during peak hours.
- Assisted in training new servers on restaurant policies, menu items, and customer engagement techniques.
Food Runner
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers by providing necessary support for timely order fulfillment.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
Education
High School Diploma
Skills
Drink mixing
Customer service
Multitasking ability
Adaptability in service
Team player attitude
Highly reliable
Timeline
Bartender, Server
Cookshop
2022 - CurrentRead More
Server
Shukette
2021 - 2023Read More
Food Runner
Le Augustine, French Bistro. (Permanently Closed)
2019 - 2020Read More
North Bergen Hight School
High School Diploma
Read More