Ilakeline Rodriguez
Austin
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
Server,bartender
Plucker Wing Bar
Austin
10.2023 - 04.2025
- Making sure the food is coming out to customers hot
- Greeting customers within 5mins
- Making sure ur tables are all okayyy
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared drinks according to standard recipes.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Set up tables in between patrons to reduce wait times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Filled condiments and napkin containers during slack periods.
- Informed customers of daily specials and signature menu items.
Team Member
Schlotzsky's Deli
Austin
10.2022 - 07.2023
- Help with various tasks and taking orders including cleaning guest services and food preparation
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Whatabuger
Austin
11.2021 - 08.2022
- Participated in team meetings to discuss strategies for improvement.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
Crew Member
Chipotle Restaurant
Austin
09.2020 - 08.2021
- Collaborate preparing the food and providing customer service
- Maintaining the store clean
- Took orders from patrons and input selections into store computer system.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Skills
- Customer service
- Team collaboration
- Communication skills
- Drink mixing
- Drink preparation
- Cash handling
- Multitasking
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server,bartender
Plucker Wing Bar
10.2023 - 04.2025
Team Member
Schlotzsky's Deli
10.2022 - 07.2023
Team Member
Whatabuger
11.2021 - 08.2022
Crew Member
Chipotle Restaurant
09.2020 - 08.2021