Diego Hernandez
Food Runner/Server/Barback
Boston,MA
Summary
Dedicated and committed person to fully comply with any assignment that is granted, dedicated to please and establish a relationship of communication and trust between the worker and the boss, as well as with the clients. Helping is key to me, since it is an honor to be able to facilitate as well as brighten the day for clients.
Overview
2
2
years of professional experience
Work History
Food Runner
Mistral
08.2022 - Current
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Greeted customers and provided outstanding customer service.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
BUSSER/FOOD RUNNER
Eddie's Merlot
8 2021 - 07.2022
- Moved tables and chairs according to expected customer numbers
- Removed plates and glasses from tables after meals
- Removed used paper products and linens and distributed replacements
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Assisted waitstaff by bringing out food and dessert plates
- Refilled glasses with drinks and replenished condiment shakers
- Brought out complimentary food and drink items before meals
- Served food to customers when waiters and waitresses needed assistance
- Carried linens to and from laundry areas
- Washed glasses or other serving equipment at bars
- Set tables with clean linens, condiments and other supplies
- Located items requested by customers
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Reported damages and shortages to supervisors and responded to emergency situations.
Education
Bachelor of International Business (BIB)customs and international trade -
UNIVERSITY OF SONORA
Navojoa, SonoraSkills
Menu Memorization
Table Setting
Safe Food Handling
Foodservice
Order Verification
Strong Work Ethic
Service station maintenance
English/Spanish Fluency
Languages
Spanish
English
References
- Paul Braun, General Manager, Eddie's Merlot, (646) 258-6218 - paulbrau@hotmail.com
- Molly Allard , Assistant Manager, Eddie's Merlot, (518) 894-0781 - allard.molly@gmail.com
- Benjamin Corliss, Floor Manager, Mistral (843) 422-1946 - BCorliss@mistralbistro.com
Timeline
Food Runner
Mistral
08.2022 - Current
BUSSER/FOOD RUNNER
Eddie's Merlot
8 2021 - 07.2022
Bachelor of International Business (BIB)customs and international trade -
UNIVERSITY OF SONORA
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