Diego Labrador
Reseda,California
Summary
A reliable, charismatic, and hard working nursing student who has an interest in coffee and tea. Proficient in adjusting to a fast paced environment while still able to get things done in minimal amount of time. In addition to that, able to create a fun and welcoming atmosphere for everyone.
Overview
2
2
years of professional experience
Work History
Boba Barista/Cashier
A Tea Thing
2022.03 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
Barista
Freudian Sip
2023.06 - 2023.09
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with students and professors during peak school hours to promote a fun, positive and welcoming environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Followed exact recipes for mixing and preparing beverage and food items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
Associate of Science - Nursing GED
Los Angeles Pierce College
Winnetka, CA06.2025
High School Diploma -
Robert Fulton College Prep
Van Nuys, CA08.2022
Skills
- Strong Work Ethic
- Cleanliness and Organization
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Positive Attitude Display
- Decision Making Aptitude
- Cash handling proficiency
- Reliability and punctuality
- Food safety understanding
- Friendly and outgoing
- Team Player
- Point of sale operation
- Cash Handling
- Customer Service
- Leadership
- Critical Thinking
- Beverage Preparation
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Barista
Freudian Sip
2023.06 - 2023.09
Boba Barista/Cashier
A Tea Thing
2022.03 - Current
Associate of Science - Nursing GED
Los Angeles Pierce College
High School Diploma -
Robert Fulton College Prep
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