Diego Laugart
Miami,Florida
Summary
Motivated and dependable professional with experience in customer service, management, warehouse operations and stocking. Strong communication skills with the ability to clearly explain information and work effectively with others. Quick learner with excellent computer and technology skills. Adaptable, reliable, and committed to providing excellent customer service and supporting team members.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Gas Station Team Member
Downstairs
Miami, Fl
07.2026 - Current
- Delivered friendly, professional customer service to enhance customer satisfaction.
- Operated register and processed customer transactions with precision.
- Assisted customers with inquiries and general requests efficiently.
- Ensured clean, organized, and safe work environment to enhance customer experience and staff safety.
- Restocked products and managed inventory to maintain product availability and support customer needs.
- Monitored and organized merchandise throughout store for optimal presentation.
- Adhered to company procedures and safety guidelines to promote workplace safety.
- Ensured that all safety procedures were followed at all times while working with hazardous materials such as gasoline.
- Collaborated effectively within a team in a fast-paced retail setting.
- Trained and mentored new cashiers to improve team performance and ensure knowledgeable service.
Warehouse Labeling & Stocking Associate
Compass Freight Brokers
Miami, FL
03.2026 - 07.2026
- Labeled and organized products to streamline inventory management.
- Stocked and arranged merchandise in designated areas for optimal accessibility.
- Prepared products and materials for distribution, ensuring readiness for shipment.
- Maintained organized warehouse environment, supporting operational efficiency.
- Assisted with inventory organization and product handling, reducing discrepancies.
- Followed workplace safety procedures and instructions to uphold compliance.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
McDonald's Assistant Manager
McDonald's
Miami, Fl
08.2022 - 12.2025
- Oversaw daily restaurant operations and supervised team performance.
- Resolved customer concerns efficiently while delivering exceptional service.
- Trained employees in daily tasks to support consistent service delivery.
- Maintained food quality, cleanliness, and safety standards consistently.
- Assisted with inventory stocking and organized product displays effectively.
- Communicated instructions clearly to team members for seamless workflow.
- Supported management with opening, closing, and other operational duties.
- Managed inventory levels to support efficient supply chain management.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends and inventory levels to inform decision-making.
Education
Associate Degree - Cybersecurity
Miami Dade College – North Campus
11380 NW 27th Ave, Miami, FL 3316709-2026
High School Diploma -
American Senior High School
18350 NW 67th Ave, Hialeah, FL 33015Skills
- Customer service
- Transaction management
- Inventory control
- Stocking and replenishment
- Product restocking
- Network troubleshooting
- Computer and technology skills
- Team collaboration
- Teamwork and collaboration
- Ability to communicate information clearly
- Organization and attention to detail
- Interpersonal skills
- Quick learner
- Cybersecurity principles
- Client relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Portuguese
Native/ Bilingual
Timeline
Gas Station Team Member
Downstairs
07.2026 - Current
Warehouse Labeling & Stocking Associate
Compass Freight Brokers
03.2026 - 07.2026
McDonald's Assistant Manager
McDonald's
08.2022 - 12.2025
Associate Degree - Cybersecurity
Miami Dade College – North Campus
High School Diploma -
American Senior High School