Diego Lezameta
Carol Stream,IL
Summary
Versatile and dynamic professional with a proven track record at Magnum Insurance, adept at boosting team performance through innovative training programs. Expert in forklift operation and OSHA safety, blending hard skills with exceptional leadership and problem-solving abilities to enhance productivity and workplace efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Forklift Operator
Winhere
Bartlett, IL
05.2019 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Sales Training Manager
Magnum Insurance
Des Plaines, IL
05.2013 - 05.2019
- Increased sales team performance by developing and implementing comprehensive training programs.
- Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
- Used Software to revise and update training materials and content to reflect new products and techniques.
- Facilitated sales workshops and seminars, fostering a culture of continuous learning and improvement within the organization.
- Introduced role-play exercises simulating real-world customer interactions during trainings; improving practical application abilities among participants.
Manager
McDonald's Restaurant
Chicago, IL
06.2006 - 05.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Certified - English-as-a-Second-Language Education
William Rainey Harper College
Palatine, ILSkills
- Forklift Operator Certification
- Shipping and receiving
- Team Player
- Problem-Solving
- OSHA Workplace Safety
- People skills
- Leader
- Mentoring and Coaching
- Staff Management
- Critical Thinking
- Sales techniques
Certification
Management & people skills certification
ESL certification
Languages
Spanish
Native or Bilingual
Timeline
Forklift Operator
Winhere
05.2019 - Current
Sales Training Manager
Magnum Insurance
05.2013 - 05.2019
Manager
McDonald's Restaurant
06.2006 - 05.2011
Certified - English-as-a-Second-Language Education
William Rainey Harper College