Diego Lima
Lowell,Massachusetts
Summary
I have a high knowledge about dealing with customers. I can handle tough work, and I am seeking to work in the area of the thing I love the most, cars.
Overview
2
2
years of professional experience
Work History
Food and Beverage Server
McDonald's
10.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Dental Assistant
The Braces Place
07.2023 - 10.2023
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Front Counter + Kitchen
Jimmy's Pizza
09.2021 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
GED -
Collegiate Charter School Of Lowell
Lowell, MA07.2023
Skills
- Menu Recommendations
- Inventory Management
- Guest Service
- Food Handling Safety
- Guest Satisfaction
- Professional demeanor
- Customer service excellence
- Cash handling
- Time management
- Personal hygiene
Accomplishments
Awarded for great customer service by the Owner of Billerica McDonalds
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Food and Beverage Server
McDonald's
10.2023 - 01.2024
Dental Assistant
The Braces Place
07.2023 - 10.2023
Front Counter + Kitchen
Jimmy's Pizza
09.2021 - 08.2023
GED -
Collegiate Charter School Of Lowell