Diego Marcano Cortes
Oviedo
Summary
Technician at Valvoline Instant Oil, enhancing customer satisfaction through system troubleshooting and effective communication. I consistently optimized performance and reduced downtimes, showcasing my ability to multitask and maintain high standards in fast-paced environments.
HVAC systems and OSHA compliance
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician
Valvoline Instant Oil
07.2024 - Current
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Performed routine maintenance on vehicles including oil changes and tire rotations
- Communicated regularly with costumers regarding the status of their repairs and maintenance work being done on their vehicles
- Inspected brake systems for proper operations and safety complaince
Cook
Zaza New Cuban Diner
06.2023 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
Vocational - HVAC
Seminole State College of Florida
Sanford, FL05-2025
Skills
- Customer service
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- System troubleshooting
- Heavy lifting
Certification
- ESCO certification
- FL Driver's License
- EPA Section 608 Technician Certification- Environmental Protection Agency.
- OSHA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Technician
Valvoline Instant Oil
07.2024 - Current
Cook
Zaza New Cuban Diner
06.2023 - 04.2024
Vocational - HVAC
Seminole State College of Florida
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