Diego Nunez
Dallas,TX
Summary
Responsible high school graduate with excellent communication and interpersonal skills. Experienced in data entry and handling money. Able to memorize product details and build customer relationships. Advantageous skills to work with computer apps and systems such as Microsoft Word, Powerpoint, Outlook and operating systems such as Windows, IOS, Android. Ability to multitask and work under pressure.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Aramark at JP Morgans
Plano, TX
10.2023 - Current
- Help customers with payment methods.
- Efficient time management.
- Build strong customer relationships with friendly interactions.
- Solve customer's issues with attention to detail and kindness.
- Make weekly product inventory.
- Able to memorize recipes and prepare them on a daily basis
- work with different computer apps and software for payment systems
Restaurant Host
Perry's Steakhouse
Dallas, TX , TX
11.2022 - 03.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Effective customer interaction with respect and empathy
- Greeted customers, escorting them to the table and present menus with recommendations of specials to increase profits
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Restaurant Host
Westville Hell's kitchen
New York, NY
01.2022 - 10.2022
- Answered phone call inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- customers, escorting them to the table and present menus with recommendations of specials to increase profits
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted guests and took information about groups to be seated or placed on waitlist
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Created reservations and notified servers and managers of large groups to prepare seating in advance.
- Delivered amazing service and support from initial interaction to final departure, maintaining loyal clientele.
Cashier
Morton Williams Supermarket
New York, NY
08.2021 - 12.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05.2023
Skills
- Bilingual (Spanish and English)
- Reliable and Responsible
- Problem Solving
- Customer Assistance
- Customer Service
- Multi-Line Telephone Systems
- Flexible and Adaptable
- Attention to Detail
- Personable and Friendly
- Computer Skills
- Team Player
- Time management and prioritization
- working under pressure
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Food Service Worker
Aramark at JP Morgans
10.2023 - Current
Restaurant Host
Perry's Steakhouse
11.2022 - 03.2023
Restaurant Host
Westville Hell's kitchen
01.2022 - 10.2022
Cashier
Morton Williams Supermarket
08.2021 - 12.2021
High School Diploma -
Lake Highlands High School