Geovani Palacios
Gilroy,CA
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and start into a new career path.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Mr Pickles
Morgan Hill, CA
01.2026 - Current
- Collaborated with team members to streamline service processes during peak hours.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Sales Associate
North Face
Gilroy, CA
10.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Collaborated with team members to achieve sales targets and improve store performance.
New Car Sales Associate
Hyundai
Gilroy, CA
01.2025 - 06.2025
- Conducted vehicle demonstrations, highlighting features and benefits effectively.
- Fostered relationships with clients through follow-up communications post-purchase.
- Delivered product knowledge to enhance customer experience and satisfaction.
Cashier/Customer Service
Chick-fil-A Restaurants
Gilroy, CA
08.2024 - 01.2025
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Enhanced customer loyalty through consistent delivery of exceptional service experiences.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Kohl's
Gilroy, CA
02.2024 - 08.2024
- Trained new associates on customer service protocols and operational procedures for seamless onboarding.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
H&M
Gilroy, CA
11.2023 - 02.2024
- Conducted inventory management tasks, including stock replenishment and organization on the sales floor.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Implemented effective promotional strategies to drive traffic and boost product visibility in-store.
Food Service Worker
All natural paleteria
Gilroy, CA
07.2022 - 09.2023
- Prepared and served a variety of all-natural paletas to ensure customer satisfaction.
- Maintained cleanliness and organization of food preparation areas to comply with health standards.
- Assisted in inventory management, ensuring stock levels met operational needs effectively.
- Operated kitchen equipment safely and efficiently to enhance food production workflows.
Education
No Degree -
San Jose City College
San Jose, CA05-2026
Skills
- Leadership
- Spanish
- Heavy lifting
- Customer relationship management
- Computer skills
- Sales
- Food Service
- Public speaking
- Strong work ethic
- Bilingual
Certification
- Driver's License
- October 2023 to October 2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Worker
Mr Pickles
01.2026 - Current
Sales Associate
North Face
10.2025 - Current
New Car Sales Associate
Hyundai
01.2025 - 06.2025
Cashier/Customer Service
Chick-fil-A Restaurants
08.2024 - 01.2025
Sales Associate
Kohl's
02.2024 - 08.2024
Sales Associate
H&M
11.2023 - 02.2024
Food Service Worker
All natural paleteria
07.2022 - 09.2023
No Degree -
San Jose City College