Diego Olvera
San Antonio,TX
Summary
Highly skilled HVAC apprentice with expertise in electrical wiring, plumbing fixtures, and HVAC component installation. Exceptional problem-solving and critical thinking abilities. Strong work ethic, punctuality, task completion, and active participation in continuous learning and growth. Proven track record of providing excellent customer service by addressing concerns and communicating project timelines. Employee of the Month at the 99 Cents Store for dedication and positive attitude, thriving in fast-paced environments. Committed to delivering exceptional service and fostering an honest, confident, and motivated work environment in a financial role at a credit union.
Overview
5
5
years of professional experience
Work History
HVAC Apprentice
EDGEWOOD ISD
San Antonio, TX
07.2023 - Current
- Supported the diagnosis and resolution of mechanical problems involving HVAC, plumbing, and electrical components.
- Handled high-pressure situations effectively, maintaining composure and delivering quality results.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Provided exceptional customer service by addressing client needs and concerns promptly.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Retail Sales Associate
99 Cents Only Store
San Antonio, TX
09.2020 - 06.2023
- Handled cashier duties, including cash handling and over 100 customer transactions, ensuring accuracy and efficiency.
- Managed inventory by stocking shelves and receiving delivery trucks, maintaining organized and well-stocked store displays.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Online course - Medical Billing & Coding
DeVry University
Illinois05.2022
High school diploma or GED -
SA Leadership
San Antonio09.2019
Skills
- Troubleshooting & diagnostics
- Teamwork and collaboration
- Problem-solving
- Customer service
- Refrigerant recovery and handling
- Compressor installation and service
- Electrical wiring
- Continuing education
- Soldering and brazing
- Mechanical maintenance
- Boiler and furnace maintenance
- Thermostat installations
- Sensors and actuators calibration
- Blower and condensar fan motors installations
Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HVAC Apprentice
EDGEWOOD ISD
07.2023 - Current
Retail Sales Associate
99 Cents Only Store
09.2020 - 06.2023
Online course - Medical Billing & Coding
DeVry University
High school diploma or GED -
SA Leadership