Resolved high-priority trouble tickets in IMTP/EPP (FIPS) with urgency and accuracy.
Recognized as top two reliable team members for problem-solving in FIPS environment.
- Collaborated with teams and management to address complex issues under tight deadlines.
- Trained new associates on operational procedures and safety protocols to ensure compliance.
- Communicated order statuses and concerns with supervisors to maintain transparency.
- Operated handheld scanners for tracking merchandise throughout fulfillment process.
- Utilized warehouse management system for inventory tracking and maintaining shipment records.
- Conducted daily cycle counts to enhance inventory control initiatives.