Summary

Overview

Work History

Education

Skills

Timeline

Tina Woods

San Jacinto,CA

Summary

Skilled leader with a comprehensive history in managing teams and enhancing customer service experiences. Expertise in problem-solving and communication, leading to improved customer satisfaction and operational performance. Focused on applying strategic insights to support organizational objectives.

Overview

years of professional experience

Work History

Fulfillment Specialist

Iron Mountain

07.2023 - 09.2024

Achieved consistent performance targets by assigning daily tasks and planning workflows effectively.
Drove high team motivation levels, which significantly improved customer satisfaction ratings.
Processed data accurately across various software platforms to maintain operational efficiency.
Certified operator of multiple heavy warehouse equipment, enhancing overall productivity.
Regularly operated small machinery while lifting weights up to 45 pounds efficiently.
Collaborated effectively with teammates to meet daily productivity goals in dynamic setting.
Conducted regular inventory checks to ensure accuracy and timely replenishment of goods.

Supervisor

Soboba Casino

03.2024 - 07.2024

Conducted regular inspections of rooms to ensure compliance with established housekeeping standards.
Implemented improved cleaning techniques, resulting in enhanced quality control measures.
Trained housekeeping team to meet high cleanliness and efficiency benchmarks.
Managed inventory levels while effectively resolving customer complaints.
Facilitated administrative functions, including payroll processing and timecard oversight.
Collaborated with front desk staff to quickly address guest issues, fostering a customer-centric environment.
Assigned shifts and room responsibilities based on staff capabilities and operational requirements.
Communicated necessary repairs to maintenance personnel in a timely manner.

Warehouse Clerk/Shipping & Receiving

Kenco Group

08.2022 - 12.2022

Strengthened partnerships with customers and carriers while managing shipping schedules.
Facilitated prompt outbound deliveries by generating accurate shipping documentation.
Efficiently addressed and resolved shipping incidents to enhance customer satisfaction.

General Manager

Butterfly Rentals

07.2021 - 08.2022

Managed comprehensive rental operations, focusing on hiring, training, and inventory oversight.
Implemented strategic pricing initiatives to enhance revenue performance.
Delivered exceptional customer service by resolving issues promptly and effectively.

Warehouse Clerk

Medline

10.2018 - 01.2020

Streamlined picking documentation and managed inventory levels to support shipment objectives.
Resolved errors during processing and dispatch of shipments, ensuring accurate deliveries.
Maintained optimal inventory levels to meet shipment deadlines effectively.

Warehouse Specialist

Tech Style

10.2017 - 06.2018

Streamlined picking, packing, and shipping processes to improve warehouse efficiency.
Conducted training sessions for new hires on quality control practices.
Uphold rigorous quality control standards to ensure operational integrity.
Enhanced productivity through strategic task execution in warehouse operations.
Verified item quantities against invoices to confirm accuracy of orders.
Coordinated with team members to fulfill daily order targets promptly.
Facilitated loading and unloading of goods from shipping containers and vessels.

Injection Mold Operator

Ramko

08.2017 - 10.2017

Conducted assembly and packaging operations while operating warehouse machinery.
Boosted production efficiency through maintenance of injection molding machines.
Resolved molding issues including short shots and flashing; took corrective measures to sustain product quality.
Managed raw material inventory to balance supply needs with waste reduction.

Appointment Setter

Horizon Solar Power

09.2015 - 07.2016

Coordinated installation appointments and handled customer service inquiries promptly.
Assisted clients in comprehending financing options for solar installations, securing funding as needed.
Established and nurtured partnerships with industry contacts, resulting in expanded referral networks.

Behavioral Therapist

Rainbow House, INC

01.2003 - 03.2008

Facilitated daily activities and healthcare support for clients with disabilities.
Cultivated trusting relationships with clients, enhancing opportunities for behavioral change.
Implemented therapy and behavioral analysis techniques across school, home, and community environments.
Managed comprehensive progress reports and treatment plans to track client advancements.
Recorded client behaviors and interventions, ensuring accurate data collection through standardized methods.