Diego Padilla
Las Vegas,Estados Unidos
Summary
- Experienced Customer Service Representative fluent in English and Spanish. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bilingual Customer service representative
Teleperformance
- Help customers with their Billings
- Sales
- Tec issues
- All this in Comcast company
Civil Lawyer
Juzgado 5to De Lo Civil Estatal
01.2019 - 11.2019
- Notify the parties involved in a lawsuit and assist with the judge's process as well as maintain an organized file.
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Analyzed legal documents and identified pertinent issues for clients.
Cook
Little France
- Prep everything for the menu and have all the ingredients and food properly prepared for chefs.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Packer and Logistic
JMA Chocolates
02.2022 - 03.2023
- Pack all the orders in order to ship them to the customers
- Organize warehouse and send orders through pallets.
Logistic Manager
JMA Chocolates
05.2023 - Current
- Organize the team in order to be efficient and be able to prep, pack and ship the orders to the different customers.
- Directed shipping and receiving of wide range of products daily.
- Monitored logistics performance and identified improvement opportunities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
Bachelor of Business Administration - Business And Finances
UTH Florida
Florida07.2024
Bachelor - Law
Universidad Panamericana
Guadalajara, Jalisco01.2020
Skills
- Computers Skills
- Call Management
- Team Leadership
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Strategic Planning
- Staff Development
Personal Information
- Age: 28
- Date of Birth: 04/15/96
Hobbies and Interests
- All kind of sports, specially soccer.
- I also find interesting check about the law and numbers of each place.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Logistic Manager
JMA Chocolates
05.2023 - Current
Packer and Logistic
JMA Chocolates
02.2022 - 03.2023
Civil Lawyer
Juzgado 5to De Lo Civil Estatal
01.2019 - 11.2019
Bilingual Customer service representative
Teleperformance
Cook
Little France
Bachelor of Business Administration - Business And Finances
UTH Florida
Bachelor - Law
Universidad Panamericana