Diego Pelayo
Austin,TX
Summary
Currently completing my Bachelor's degree and seeking opportunities to gain hands-on experience in business-related fields, with a strong interest in medical device sales. Motivated, ambitious, and dependable, with a solid work ethic & a positive attitude toward learning and professional growth.
Overview
7
7
years of professional experience
Work History
Front End Associate
H-E-B
Austin, Texas
06.2019 - Current
- Oversaw front-end operations in a high-volume retail environment, ensuring efficient checkout flow, and a positive customer experience at all times.
- Served as a key support resource for front-end team members by assisting with workflow coordination, problem-solving, and real-time customer service needs.
- Resolved customer concerns, inquiries with professionalism and discretion. Consistently maintaining high customer satisfaction standards while adhering to company policies and procedures.
Clinical Research Participant
TDE Research Department
Austin, Texas
02.2024 - 06.2025
- Participated in extended clinical device trials involving continuous glucose monitoring (CGM) systems, including Dexcom and Medtronic platforms.
- Acquired in-depth knowledge of device functionality, patient compliance, and data monitoring processes.
- Collaborated with clinical staff to assess usability and performance metrics.
Education
Bachelor of Science - Agricultural Business And Management
Texas State University
San Marcos, TX05-2026
Associate of Applied Science - Real Estate
Austin Community College
Austin, TX05-2023
Skills
- Bilingual: English & Spanish (Fluent)
- Customer service excellence
- Time management skills
- Team collaboration
- Public speaking proficiency
- Communication skills
Timeline
Clinical Research Participant
TDE Research Department
02.2024 - 06.2025
Front End Associate
H-E-B
06.2019 - Current
Bachelor of Science - Agricultural Business And Management
Texas State University
Associate of Applied Science - Real Estate
Austin Community College