Diego Pena

1. Supported the opening of the new Capital Grille location following a week of corporate training;
contributed to establishing service standards and readiness for launch on October 20th.
2. Prepped and baked fresh bread for each shift, ensuring consistent quality and timely availability.
3. Reset and sanitized tables promptly to support a smooth and fast-paced dining environment.
4. Provided support as a bar back, restocking supplies, maintaining cleanliness, and assisting bartenders
during peak hours.
5. Helped set up and support large parties and events, including pharmacy dinners, business meetings,
and family gatherings — making sure everything ran smoothly from start to finish.

1. Wired new apartment buildings from the ground up (rough-in to final finishes)

2. Installed and tested plugs, switches, lighting, fans, and heating systems

3 .Responded to service calls to troubleshoot and repair residential electrical systems

4. Learned from licensed electricians across new builds and repairs

1. Assisted in all areas of front-of-house: seating guests, running food, polishing glassware

2. Supported chefs with garnishing and plating

3. Maintained organization of dry storage and service stations

4. Strengthened guest communication and multi-tasking in a fast-paced upscale environment

1. Held various roles: host, server, food runner, expo (QA), dishwasher

2. Managed guest seating, large party service, and expo line quality checks

3. Collaborated with kitchen to ensure timely, accurate service

1. Advised customers on electrical/plumbing solutions and appliance selection

2. Conducted daily inventory, stocked shelves, and resolved customer issues