Diego Puente
Fate,TX
Summary
A hardworking and reliable technician focused on going above and beyond to support the team and serve customers.
Always looking for ways to improve productivity and customer satisfaction with exceptional service.
Motivated to continue to learn and grow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Technician II
Aggreko
Cedar Hill, TX
07.2020 - Current
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
Sales Apprentice
Discount Tire
Rockwall, TX
12.2018 - 06.2020
- Serviced and maintained vehicles and heavy equipment.
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Reviewed the incoming vehicles and assigned work to the Tire Technicians to maintain a demanding schedule.
- Operated equipment safely and efficiently at all times.
- Cleaned and straightened work area.
- Displayed leadership skills with teams of 2 to 12 people.
Education
Diesel Technology - Heavy Power -
San Jacinto College District
Pasadena, TX08.2021
Diesel/HVAC/Compressed Air -
Aggreko SelecTech Program
Pearland, TX08.2021
High School Diploma -
Rowlett High School
Rowlett, TX05.2019
Skills
- Fluent in English & Spanish
- Mechanically Inclined
- Quick learner
- Open to new experiences and taking on challenges
- Completing assigned tasks in a fast and safe manner while striving for highest quality
- Individual accountability and strong attention to detail
Certification
EPA 608 Universal
OSHA 10
Timeline
Field Technician II
Aggreko
07.2020 - Current
Sales Apprentice
Discount Tire
12.2018 - 06.2020
Diesel Technology - Heavy Power -
San Jacinto College District
Diesel/HVAC/Compressed Air -
Aggreko SelecTech Program
High School Diploma -
Rowlett High School