Diego Rafael Cárdenas Montenegro
San Juan
Summary
Leader and Electrical engineer and electronic technician with experience in the planning, management and completion of projects such as civil and electrical adaptations for telecommunications sites as a part of the setting up of structured, electrical, logical and telephone networks. Extensive Experience in the installation of telecommunication Equipment and in the development of projects for energy quality, Logistic support on projects related to cabling, connecting and testing of Fiber Optic networks. Preparation of documentation for the installation and testing of equipment in GSM/WCDMA/LTE/5G. Planning and executing the Quality assurance and Implementation of 2G, 3G, 4G and 5G projects. Project resource management with responsibility for interfacing with clients and for implementation of quality management systems, environmental management systems and safety/health control systems (OSHA type). Installation quality auditor and Mentor mainly for Ericsson products/services in the Telecomm industry, specifically RAN, Tx and Core. Experience in energy quality studies, including grounding systems. Drone pilot for commercial uses (Phantom).
Overview
29
29
years of professional experience
1
1
Certification
Work History
Network Operations Manager
Claro, Puerto Rico
San Juan
09.2015 - Current
- Successfully managed 26 technicians and 4 supervisors for radio access network operations.
- Planned and supported maintenance of wireless network, ensuring optimal performance.
- Oversaw operational staff to align with company objectives and enhance efficiency.
- Executed corrective actions to restore service at telecommunication sites promptly.
- Developed and monitored comprehensive maintenance plans for network reliability.
- Managed safety protocols for personnel and contractors during operations.
- Ensured quality control for new projects and supervised acceptance processes.
- Coordinated emergency response plans for hurricanes, energy emergencies, and earthquakes.
- Trained staff on best practices for network security and operations.
- Managed network infrastructure to ensure optimal performance and reliability.
- Created detailed reports outlining current status of the company's networks and any changes that need to be made in order to improve performance levels.
Caribbean Team Leader/ASP Mentor/Quality-HSE Auditor
Ericsson Caribbean Inc
02.2008 - 06.2015
- Coordinated mentor and quality team to fulfill Caribbean quality audit and training needs for clients including Digicel, Lime, Orange, and AT&T.
- Mentored optic fiber installation with family of 6K RAN engineering.
- Managed special projects like IBS for AMX, integrating drone technology and DoForms for quality and HSE.
- Planned and supervised acceptance process for GSM, UMTS, and LTE networks.
- Developed project delivery strategies to enhance efficiency.
- Provided RBS 6000 installation courses and training on new products to contractors.
- Executed drone piloting for telecommunications applications, including site surveys and quality audits using Phantom 2+.
- Created comprehensive training programs for telecommunications applications, training four engineers in Puerto Rico and California.
- Coordinated resources and schedules for efficient project execution.
- Developed training programs to ensure team compliance with industry standards.
Advanced Engineer
Ericsson of Colombia
03.2005 - 02.2008
- Collaborated with cross-functional teams to integrate advanced technologies into projects.
- Developed detailed engineering specifications for new product implementations.
- Led project meetings to ensure alignment on technical requirements and timelines.
- Carrying out of Site Installation Documentation (SID) for GSM on Digicel-Mossel (Jamaica) phases 7 to 8.4.
- Planning and Supervising of Civil Works for GSM Core for the Instituto Costarricense de Electricidad (ICE) in the following Subjects related with the Core Construction: Electro-Mechanical Engineering, Raised Floor, Air Conditioning, Seismic Structures and Civil Works.
- Carrying out of Site Installation Documentation (SID) for GSM on Digicel Trinidad & Tobago Project phases 1 to 4.
- Technical support in Civil Works areas for several quotations.
- Carrying out of ASP training for GSM Survey in Venezuela and El Salvador.
- Engineering Coordinator for GSM Digicel Salvador.
- Advanced Engineering for UMTS Cingular Project in Puerto Rico, phase 1.
- Advanced Engineering for UMTS-GSM Claro Project in Puerto Rico, phase 1.
- Advanced Engineering for NGN Telefónica-Telecom Project in Colombia, installing the products AXD 301 and AXH 2530.
- Implementation of environmental management system.
Coordinator of Energy Services
Gespro S.A
05.1997 - 08.2003
- Implemented tracking systems for monitoring project progress and deadlines.
- Participated in continuous improvement initiatives for support processes and systems.
- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
- Provided technical support for structured electrical networks and energy quality projects utilizing sensors and intelligent motor controls.
- Actively participated in implementation and maintenance of ISO 9001:2000 quality management system, focusing on grounding systems and natural gas operations.
- Conducted internal quality audits to ensure compliance with established standards.
- Delivered logistical support for fiber optics installation projects, facilitating efficient execution.
- Coordinated projects for clients including Ericsson de Colombia, Codensa E.S.P., Soinco S.A.C.I., Gas Natural S.A. E.S.P., Firstcom S.A., Bellsouth E.E.P., Diveo, Cellcaribe, ETB, and Flycom.
Education
Electrical Engineer -
Universidad Nacional de Colombia
Colombia06-1995
Electrical and Electronic Technician -
Instituto Técnico Industrial Piloto
12-1986
Skills
- Project management and oversight
- Network diagnostics and wireless management
- Security training
- Quality assurance and leadership
- Microsoft technologies and software development
- Drone aerial management
- Attention to detail
- Communication skills
- Python proficiency
- Coaching and mentoring
- OSHA/ISO
Certification
- INTERNAL QUALITY AUDIT, NTC ISO 9001/2001, Concalidad, Fenix Ingeniería, SENA
- Leader Academy Claro, Career Transition Inc.
- Drone Pilot, Huertas College Caguas
- QASIS,Quality Auditors, Ericsson Installation, Kista, Sweden
- Advance English, Anglo School, Bournemouth, England
Training
- Course on High Voltage Protection and Grounding Systems, Universidad Nacional Association of Electrical Engineers, 11/02/99 - 11/06/99
- Course for Internal Auditors on NTC-ISO 9001 Quality Systems, Concalidad – Multi Gestión, 09/07/00 - 09/09/00
- Certification for installers of structured wiring with life time guarantee, Leviton TELCOM, 06/16/99 - 06/18/99
- Business Seminar, Fundación Corona, 02/01/97
- II Seminar on Neurocomputation, Universidad Nacional de Colombia, 01/01/96
- Structured Cabling Workshop Seminar, Escuela Colombiana de Ingeniería “Julio Garavito”, 08/01/95
- Training in Programmable Automatons Level IV, Telemecanique de Colombia, 08/01/92
- Business Sector Seminar, Universidad Nacional de Colombia, 09/01/90
Languages
- Italian
- English, Instituto Electrónico de Idiomas, Centro Colombo Americano, Universidad Nacional de Colombia, Anglo School, Bournemouth, England
- Italian, Universidad Nacional de Colombia, Levels I - IV (2 years)
Accomplishments
- Ericsson Leaders Puerto Rico
- Manager and Supervisor perform
- Communications and Leadership
Timeline
Network Operations Manager
Claro, Puerto Rico
09.2015 - Current
Caribbean Team Leader/ASP Mentor/Quality-HSE Auditor
Ericsson Caribbean Inc
02.2008 - 06.2015
Advanced Engineer
Ericsson of Colombia
03.2005 - 02.2008
Coordinator of Energy Services
Gespro S.A
05.1997 - 08.2003
Electrical Engineer -
Universidad Nacional de Colombia
Electrical and Electronic Technician -
Instituto Técnico Industrial Piloto