Roubik Boudaghian
Vallejo,CA
Summary
Veteran Operations Manager adept at weathering unforeseen issues. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime. Tireless Operations Manager ready to provide 24-hour oversight of integrity and security. Knowledgeable in all new and emerging tools to harden and optimize network infrastructure. Committed to offering dependable operational integrity and exceptional uptime figures. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 24 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Network Operations Manager
AT&T Mobility
04.2000 - Current
- Streamlined workflows by developing and implementing standard operating procedures for network operations tasks.
- Responded to network outages and issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Managed vendor relationships, negotiating contracts for cost-effective solutions while meeting performance requirements.
- Led successful network migration projects, minimizing disruptions to business operations during transitions.
- Coordinated efforts between internal teams and external partners during complex troubleshooting scenarios, effectively addressing root causes to prevent recurrence.
- Optimized resource allocation with thorough capacity planning and forecasting activities.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and executed resolution for network and server issues.
- Maintained flexible schedule and responded to after-hours and weekend emergencies. during seasonal storms or fires.
- Increased team productivity through effective management, training, and mentoring of Network Operations Center staff.
Education
Bachelor of Arts - Pre-Medicine
University of S. Florida
Tampa, FLSkills
- Testing and Quality Assurance
- Information Security
- Patch management
- Bandwidth Evaluations
- Disaster Recovery Planning
- System Upgrades
- System Testing
- Attention to Detail
- Network performance monitoring
- Technical Troubleshooting
- Problem Resolution
- Technical Analysis
- Vendor Relationship Management
- Parts Inventory Management
- Quick Learner
- Disaster Recovery
- Telecommunications
- Self Motivation
- Wireless Networking
- Decision-Making
- Hardware Installation
- Network Troubleshooting
- Project Management
- Service Level Agreements
- System updates
- Software Upgrades
Love working on cars
Been a car guy as long as I can remember, like to restore, tinker with them and stand back and enjoy my achievements
Languages
Armenian
Native or Bilingual
Persian
Native or Bilingual
English
Native or Bilingual
Timeline
Network Operations Manager
AT&T Mobility
04.2000 - Current
Bachelor of Arts - Pre-Medicine
University of S. Florida
Similar Profiles
Keila L. BarrowKeila L. Barrow
Customer Care Representative at AT&T MobilityCustomer Care Representative at AT&T Mobility
Keaton GrantKeaton Grant
Bilingual Technical Support Representative at AT&T MobilityBilingual Technical Support Representative at AT&T Mobility
Joshua WhiteJoshua White
Assistant Retail Store Manager at AT&T MobilityAssistant Retail Store Manager at AT&T Mobility
MARILYN BROOKSMARILYN BROOKS
Lead Project/Program Manager at AT&T MobilityLead Project/Program Manager at AT&T Mobility
Jeremy LemauuJeremy Lemauu
Sports Trainer at FA'ATASI YOUTH SERVICESports Trainer at FA'ATASI YOUTH SERVICE