Diego Rivero
Yankton,SD
Summary
Experienced in creating and delivering tailored training programs for diverse audiences, utilizing engaging instructional methods to facilitate effective learning and skills development. Proven track record of enhancing team performance through interactive and collaborative training sessions. Seeking an opportunity in a professional organization to leverage experience for continued professional growth and success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cast House Trainer
Hydro Extrusions
01.2025 - Current
- Developed and delivered training programs to enhance team performance and productivity.
- Assessed trainee progress and provided constructive feedback to ensure skill acquisition.
- Implemented innovative training techniques to improve engagement and retention rates.
- Foster collaboration and knowledge sharing among departments.
- Analyzed training outcomes to identify areas for improvement and optimize future sessions.
- Collaborated with subject matter experts to create accurate training content.
Multilingual Mentor
Hydro Extrusions
12.2022 - 01.2025
- Mentored junior team members in best practices for aluminum extrusion processes.
- Developed training materials to enhance employee knowledge and performance standards.
- Implemented process improvements, resulting in increased production efficiency and quality assurance.
- Collaborated with management to identify skill gaps and develop targeted training programs for staff development.
- Fostered a culture of continuous improvement by encouraging feedback and innovative ideas from team members.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Promoted positive relationships between mentees and other peers and adults to encourage social interactions and connections.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Tailored mentoring strategies to suit diverse learning styles, enhancing effectiveness of mentorship program.
- Selected for the SEDP.
- Awarded "People that matter".
Shipping/Packing Department
Hydro Extrusion North America
05.2022 - 12.2022
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Shipping/Packing Department
- Forklift Operator
- Crane Operator
- Bilingual
Grade B Saw operator
Cympl's Meat
03.2022 - 05.2022
- Grade B Saw operator
Driver
Lynkup
09.2021 - 03.2022
- Driver.
- Customer Service.
- Time frame management for small groups.
- Phone call operator.
Dockhand/Spotter
Haulover Marine Center
05.2021 - 08.2021
- Dockhand/Spotter
- Bilingual Customer Service
Warehouse Associate
Badia Spices
02.2020 - 05.2021
- Warehouse Associate
- Forklift driver
Driver
Uber-Lyft
10.2018 - 02.2020
- Driver
- Customer service skills which lead to the 4.9 stars out of 5 on UBER and the 5 out of 5 stars on Lyft
Warehouse associate
MIA Shoes
02.2018 - 10.2018
- Warehouse associate
- Shipping and Receiving
- Forklift driver
- Been able to lift boxes over 50 pounds
- Inventory Clerk
DRS Group
05.2016 - 02.2018
- Data entry
- Documents scanning and preparation.
- Computer's maintenance (Hardware and software).
- Operate company systems (Paperflow, Laserfiche).
- Ensures that paperwork is completed accurately, in a timely manner, and according to trade laws.
- Receive and sending information either physical or digital, protected or unprotected.
- Information backup and storage.
- Design and print labels.
- Phone call Operation.
- Computer literate, proficient in software applications such as MS word (90 words per minute).
Rocket Trailer Corp.
02.2016 - 05.2016
- General maintenance.
- Building of boat trailers.
- Forklift driving
- Oil and brake changes.
- Load Company trucks with parts for deliveries.
- Unload incoming pieces and/or resources.
- Quickly respond to any situation.
- Bilingual Customer service.
AC Technician
Arco Temp Air
10.2015 - 01.2016
- AC Technician
Front desk/access control at The Plaza on Brickell
Miami Management
02.2015 - 07.2015
- Attending and resolving complaints.
- Day and night time Rover.
- Gatekeeper and also be as a customer service to contractors, guiding them to their destination.
- Time sheet operation.
- Quickly respond to any situation.
- Ensure the security and confidentiality of the property.
Education
High School -
Mártires de Girón
01.2006
Skills
- Fluent in English and Spanish
- Skilled in software applications
- Detail-oriented task execution
- Great team player attitude and good customer services
- Dependable and responsible
- Consistently tidy and professional look
- Public speaking
- Consistent teamwork
- New hire training
- Planning and coordination
- Train-the-trainer
- Creative problem solving
Accomplishments
- Train-the-trainer
- People that Matter
Certification
- Certified Forklift Driver, Hydro Extrusions
- Certified Crane Operator, Hydro Extrusions
- Certified Mini Payloader Driver, Hydro Extrusions
- Certified Payloader Driver, Hydro Extrusions
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cast House Trainer
Hydro Extrusions
01.2025 - Current
Multilingual Mentor
Hydro Extrusions
12.2022 - 01.2025
Shipping/Packing Department
Hydro Extrusion North America
05.2022 - 12.2022
Grade B Saw operator
Cympl's Meat
03.2022 - 05.2022
Driver
Lynkup
09.2021 - 03.2022
Dockhand/Spotter
Haulover Marine Center
05.2021 - 08.2021
Warehouse Associate
Badia Spices
02.2020 - 05.2021
Driver
Uber-Lyft
10.2018 - 02.2020
Warehouse associate
MIA Shoes
02.2018 - 10.2018
DRS Group
05.2016 - 02.2018
Rocket Trailer Corp.
02.2016 - 05.2016
AC Technician
Arco Temp Air
10.2015 - 01.2016
Front desk/access control at The Plaza on Brickell
Miami Management
02.2015 - 07.2015
High School -
Mártires de Girón
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