Summary
Work History
Education
Skills
Languages
Timeline
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Diego Rodriguez

Bowie,United States

Summary

A dedicated and customer-focused professional with a strong proficiency in active listening, fluency in the Spanish language, and a proven ability to resolve complex issues through problem-solving. I possess exceptional interpersonal skills that enable effective communication and relationship-building, and I consistently demonstrate unwavering attention to detail in all tasks. With a genuine commitment to delivering outstanding customer service and fostering positive customer relations, I am well-equipped to contribute to a diverse range of roles and industries.

Work History

Customer Support and Salesman

Amaya Roofing LLC
  • Worked with sales team to identify customer needs and recommend solutions, resulting in 25% increase in revenue.
  • Responded to customer requests for products, services, and company information.
  • translated complex issues into simple language that non-English speakers can understand.
  • Resolved concerns with products or services to help with retention and drive sales
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Sales Associate And Marketing

DGsigns And Graphics


  • Implemented strategic sales and marketing techniques that consistently exceed monthly targets, resulting in a 20% increase in overall revenue
  • .Cultivated and maintained strong relationships with existing clients, resulting in a 30% increase in repeat business
  • Supported sales staff by providing market trends, account analyses, and new product information.
  • Translated business websites to support international expansions

Window Tint Installer

Window Tinting And Covering Experts
  • Generated service tickets, maintained account records, and efficiently closed work orders.
  • Proficiently sourced and verified windshields and windows tailored to various vehicle makes and models, conducting meticulous defect assessments before installation.
  • Handled payment transactions with precision and accuracy for services rendered.
  • Conducted thorough research to strategically plan and optimize delivery routes, ensuring punctual service and enhancing overall customer satisfaction.

Education

High School Diploma -

Oakland Mills High School
Columbia, MD
05.2024

Skills

  • Active Listening
  • Spanish Language
  • Problem-solving
  • Interpersonal
  • Attention to detail
  • Customer Relations
  • Leadership
  • Technical understanding
  • Service and supply support
  • Payment Processing
  • Productivity and Safety Improvement
  • Project Management

Languages

Spanish
Native or Bilingual

Timeline

Customer Support and Salesman

Amaya Roofing LLC

Sales Associate And Marketing

DGsigns And Graphics

Window Tint Installer

Window Tinting And Covering Experts

High School Diploma -

Oakland Mills High School

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Diego Rodriguez