Diego Rosales Lopez

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Supported team members in completing tasks efficiently, fostering a collaborative work atmosphere.
• Loaded and unloaded shipments with care to prevent damage to products or packaging materials.
• Assembled products when necessary, adhering to high-quality standards while maintaining production timelines.
• Collaborated with colleagues on special projects or tasks, demonstrating adaptability within various warehouse roles.
• Maintained punctuality and reliability in attendance, contributing to overall team success in meeting deadlines and goals.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes, and balancing weight.
• Operated heavy machinery such as forklifts and pallet jacks, ensuring proper handling of goods during transportation within the warehouse.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.

• Utilized exceptional customer service skills to satisfy all needs.
• Serviced high volume of calls while providing excellent customer service.
• Provided exceptional customer service when handling inquiries regarding orders or deliveries.
• Established long-term customer relationships by providing exceptional customer service.
• Increased client retention through proactive communication and excellent customer service.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Strengthened client relationships by providing exceptional customer service in all interactions.
• Developed strong working relationships with clients, providing exceptional customer service.
• Increased customer retention through exceptional technical support and customer service.
• Offered excellent customer service, addressing client concerns promptly and professionally.
• Provided excellent customer service throughout the entire event planning process.

• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
• Operated various types of machinery, contributing to the successful completion of diverse projects.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Collaborated with team members to optimize production processes and improve overall performance.
• Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
• Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
• Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
• Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
• Ensured accurate documentation of production data for analysis and continuous improvement efforts.
• Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
• Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
• Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
• Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
• Contributed to reduced waste generation by implementing recycling initiatives within workspace.
• Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
• Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
• Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
• Enhanced operational efficiency, organizing workstations for maximum productivity.
• Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
• Contributed to product innovation by suggesting improvements to machine settings for new materials.
• Elevated team morale and productivity by leading by example and providing support where needed.
• Improved product quality with thorough inspection and adjustment of machine settings.
• Ensured high-quality output, rigorously inspecting products to meet quality standards.
• Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
• Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
• Increased production efficiency by meticulously calibrating machinery before each shift.
• Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
• Achieved significant reduction in setup times by developing quicker changeover procedures.
• Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
• Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.

I was in charge of 4 areas, Toy Area, School Area, Sport Area, Maintenance Area.

I had to keep my areas clean and order.

Ensured accurate labeling of products with updated information and costs.

I have to help people to find what they were looking, also help them with the products if they needed more information.

Provided additional product information to enhance customer understanding.