Diego Segura
Portland,OR
Summary
I'm a Dynamic Sales Associate with a proven track record at Columbia Sportswear, recognized for exceptional customer service and relationship building. Bilingual and skilled in POS system operation, I consistently enhanced customer satisfaction and loyalty through personalized shopping experiences and effective conflict resolution, driving repeat business and boosting revenue.
Overview
1
1
year of professional experience
Work History
Sales Associate
Columbia Sportswear
10.2024 - Current
- Assisted customers in product selection to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge and recommendations to drive customer engagement.
- Handled customer inquiries and resolved issues effectively, ensuring satisfaction.
- Built relationships with customers to encourage repeat business.
- Received numerous recognition awards for driving a customer focused experience
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree -
Sunset High School
13840 NW Cornell Rd, Portland, OR 9722906-2026
Skills
- Exceptional customer service
- Bilingual
- Relationship building
- Conflict resolution
- POS system operation
- Time management
- Excellent people skills
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Columbia Sportswear
10.2024 - Current
No Degree -
Sunset High School