Diego Tabares
Fayetteville,NC
Summary
Experienced Signal Support Specialist with a strong focus on communication strategies, equipment maintenance, and safety compliance. Proven ability to troubleshoot complex systems and manage inventory effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Signal Support Specialist (25U)
U.S. ARMY
Fayetteville, North Carolina
11.2023 - Current
- Operated communication equipment to support military operations and training.
- Maintained and repaired signal systems to ensure reliable communications.
- Assisted in the installation of radio and satellite systems for mission readiness.
- Coordinated with teams to troubleshoot communication issues during exercises.
- Managed inventory of signal equipment and ensured proper storage protocols.
- Provided training on communication tools to fellow soldiers and new recruits.
- Conducted routine inspections of signal equipment for operational efficiency.
- Prepared documentation for equipment usage and maintenance records.
- Monitored system performance to identify potential problems before they occurred.
- Installed, operated, and maintained radio, data, and other communication systems.
- Conducted tests on new or upgraded hardware components to ensure compatibility with existing systems.
- Evaluated new technologies that could improve the efficiency of current operations.
- Troubleshot problem areas in communications networks.
- Updated documentation of all changes made to system configurations.
- Provided technical advice to customers regarding their communication needs.
- Configured network devices according to customer specifications.
- Performed preventive maintenance on signal support systems and equipment.
- Provided technical assistance for network communications issues.
- Maintained radio and data distribution systems.
- Developed training materials for users of communication systems.
- Ensured compliance with security protocols regarding access control measures.
- Programmed frequency hopping radios to ensure secure transmissions.
- Repaired line-of-sight antennas and towers.
- Identified issues and initiated troubleshooting methods for signal support services, including radio, wire, and battlefield automated systems.
- Used computers to control and monitor network status during battlefield operations.
- Created and wrote information services policies and procedures for supported organizations.
- Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
- Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
- Improved electrical installations by standardizing procedures for production and field personnel.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Maintenance Technician
TOUGH CLEANERS
TOMS RIVER , NJ
04.2015 - 01.2023
- Performed routine maintenance on cleaning equipment and machinery.
- Inspected facilities to identify repair needs and safety hazards.
- Assisted in troubleshooting mechanical issues for efficient operations.
- Maintained inventory of repair supplies and tools for daily tasks.
- Collaborated with team members to complete maintenance projects timely.
- Documented repairs and maintenance activities for compliance records.
- Provided training to new staff on equipment usage and safety protocols.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Trained junior technicians on best practices for machine operation and repair.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Developed preventative maintenance plans for various types of machinery.
- Implemented troubleshooting techniques to resolve issue.
- Performed routine maintenance by inspecting drives, motors or belts.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Money Transfer Agent
FRIED CHICKEN HOUSE LLC
TOMS RIVER , NJ
05.2014 - 01.2023
- Processed money transfers for customers efficiently and accurately.
- Assisted customers in completing transactions and resolving inquiries.
- Maintained compliance with financial regulations and company policies.
- Handled cash and electronic payments securely during transactions.
- Provided exceptional customer service to ensure client satisfaction.
- Collaborated with team members to streamline workflow processes.
- Educated clients on services offered and transaction procedures.
- Trained new staff on operational procedures and customer interaction skills.
- Assisted customers in completing forms related to money transfers.
- Verified customers' identities by collecting appropriate documentation.
- Ensured that all policies related to money transfers were followed at all times.
- Prepared reports detailing transaction volumes, revenue generated.
- Provided guidance on foreign exchange rates and fees associated with international transfers.
- Responded promptly and professionally to customer complaints or inquiries.
- Analyzed customer data in order to identify trends or patterns of misuse or abuse of services offered.
- Collaborated with other departments in order to improve service delivery processes.
- Performed administrative tasks such as filing documents, updating databases.
- Maintained accurate records of all transactions for audit purposes.
- Processed incoming and outgoing payments accurately and efficiently.
- Provided technical support for online platforms used by customers for transferring funds.
- Educated customers on available money transfer services and products.
- Participated in training sessions aimed at enhancing knowledge of financial regulations.
- Identified potential fraudulent activity and reported it promptly to management.
- Maintained accurate records of all transactions and client accounts.
- Monitored compliance with applicable regulations, laws, rules and procedures.
- Developed strategies for improving customer experience when using money transfer services.
- Conducted customer service activities in order to facilitate money transfer transactions.
- Acted as buyer or seller representative when arranging sales.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Developed solutions to meet market gaps and drive company sales.
- Analyzed customer requirements and recommended efficient investment products.
- Investigated financial resources and creditworthiness.
- Stayed up-to-date on marketplace trends and researched items in detail.
- Prospected and partnered with interested parties to develop investment plans and served as financial management advisor.
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
- Researched current market to identify information needed for sales presentations.
- Executed financial due diligence and created valuation model to establish enterprise value and purchase price.
- Discussed client financial options to keep customers informed regarding transactions.
- Developed and oversaw hedging services from conception through execution.
- Completed sales order tickets and processed client-requested transactions.
- Discussed ideas and strategies to improve operational efficiency, adding value, and aiding business performance for continuous improvement.
- Developed excellent rapport with custom builders to expand opportunities for growth.
- Developed new practices to increase efficient delivery of commodities and product process compliance.
- Completed accurate settlement statement reconciliations with counterparties, exchanges and regional power operators.
- Negotiated contracts for improved pricing and terms of business with suppliers.
- Managed supplier relations in accordance with company policies to drive supplier selection.
- Assembled purchase orders after final negotiations with selected suppliers.
- Supported product change requests to communicate impact on capacity plans.
- Verified completion of legal formalities prior to closing dates through research and process.
- Balanced energy distributions between trading hubs and generation points.
Restaurant Manager
fried chicken house llc
toms river , NJ
03.2013 - 01.2023
- Managed daily restaurant operations and staff scheduling for efficient service.
- Oversaw inventory management, ensuring stock levels met demand.
- Trained and mentored new employees on restaurant policies and procedures.
- Implemented food safety standards to maintain a clean and safe environment.
- Coordinated with suppliers to source high-quality ingredients for menu items.
- Developed customer service strategies to enhance guest satisfaction experience.
- Conducted regular staff meetings to address issues and encourage teamwork.
- Monitored financial performance and controlled costs through effective budgeting practices.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Ensured compliance with all food safety regulations and sanitation standards.
- Assisted with kitchen preparation during peak times as needed.
- Optimized profits by controlling food, beverage and labor costs.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed accounts payable, accounts receivable and payroll.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Updated computer systems with new pricing and daily food specials.
- Established policies for cash handling procedures to maximize security measures.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Created new menu items based on customer feedback and industry trends.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Resolved conflicts among employees in an effective manner.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coached staff on strategies to enhance performance and improve customer relations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained goals and expectations required of trainees.
Maintenance Supervisor
Affordable quality cleaning and maintenance
Jackson township, NJ
09.2008 - 02.2013
- Supervised daily maintenance operations for cleaning and upkeep of facilities.
- Conducted regular inspections to identify maintenance needs and safety issues.
- Maintained inventory of cleaning supplies and equipment for operational readiness.
- Trained new team members on safety protocols and maintenance procedures.
- Implemented preventive maintenance programs to extend equipment lifespan.
- Collaborated with management to develop cost-effective maintenance strategies.
- Resolved team conflicts and encouraged a positive work environment among staff.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Ordered replacement parts as required to keep machines running efficiently.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
- Designed, fabricated and installed upgrades to improve existing equipment.
- Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
- Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Prepared and monitored budget to keep maintenance department financially sound.
- Developed and implemented a comprehensive preventive maintenance program for all production machinery.
- Implemented improved training procedures to better develop new personnel.
- Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
- Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
- Established a system for tracking labor costs associated with each job completed by the team.
- Implemented new technologies that improved overall operational efficiencies within the department.
- Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
- Coordinated with external contractors for specialized maintenance projects.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reported project progress, site problems and labor status to supervisors.
- Prepared and planned worksites to help jobs run smoothly.
- Monitored employee work levels and optimized performance with strategic approaches.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Established and enforced clear safety policies to protect workers from injury.
- Communicated with distributors to acquire necessary equipment for projects.
- Coached staff on strategies to enhance performance and improve customer relations.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Car Salesperson
COUNTRY MOTORS
Toms River, New Jersey
11.2010 - 01.2012
- Provided excellent customer service to enhance dining experience.
- Took accurate food and drink orders from guests promptly.
- Delivered food and beverages to tables efficiently and courteously.
- Maintained cleanliness of dining area, ensuring a welcoming environment.
- Collaborated with kitchen staff to fulfill special requests effectively.
- Assisted in training new waitstaff on menu items and service standards.
- Managed cash register transactions and processed payments accurately.
- Resolved customer complaints with professionalism and empathy.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, provided menus and answered questions about menu items.
- Provided exceptional service to high volume of daily customers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted guests with making food and beverage selections.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Took accurate food and drink orders, using a POS ordering software system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Participated in banquets or catering functions held outside restaurant premises.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Reviewed daily specials, menu changes and service specifications.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Set up tables in between patrons to reduce wait times.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Hotel Front Desk Clerk
LUNA MAR MOTEL LLC
Seaside Park, New Jersey
04.2006 - 09.2008
- Greeted guests warmly and provided efficient check-in and check-out services.
- Managed reservations and room assignments using hotel management software.
- Addressed guest inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with housekeeping to maintain room readiness and cleanliness standards.
- Processed payments accurately and handled cash transactions securely.
- Assisted guests with local information, recommendations, and travel arrangements.
- Maintained front desk area, ensuring a welcoming and organized environment.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Input customer data into reservation systems and updated to reflect room changes.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed cash drawer according to established accounting guidelines.
- Assisted with room reservations, changes and cancellations.
- Maintained daily records of room availability and rates.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Stocked supplies at the front desk such as forms, stationery items, brochures.
- Assisted in training new front desk clerks on proper procedures and protocols.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
- Conducted regular audits of front desk operations to ensure compliance with established standards.
- Performed administrative duties such as filing documents, preparing correspondence.
- Served as first point of contact for emergency situations requiring evacuation or security personnel.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Followed safety regulations when handling hazardous materials such as cleaning agents or chemicals.
- Verified accuracy of billing invoices prior to submitting them for payment processing.
- Facilitated successful front desk operations for high-volume hotel.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Assisted guests with check-in and check-out procedures as needed.
- Responded to inquiries and room requests made online, by phone, and via email.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Issued room keys and escort instructions to bellhops.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Verified customer credit to establish payment method for accommodations.
Education
Associate of Arts - Liberal Arts And Sciences
Ocean County College
Toms River, NJ03-2026
Skills
- Communication strategies
- Equipment maintenance
- Customer service
- Safety compliance
- Inventory management
- Tactical operations support
- Frequency hopping
- Voice communication systems
- Communication protocols
- Encryption techniques
- Hardware installation
- Battlefield communications
- Military messaging systems
- Line-of-sight systems
- Secure voice systems
- Radio frequency management
- Cybersecurity measures
- Information security
- Battlefield signal support systems
- Troubleshooting and assistance
Languages
English
Professional
Spanish
Professional
Certification
F LICENSE UNITED STATES SOCCER ASSOCIATION
Accomplishments
ARMY ACHIEVEMENT MEDAL
Timeline
Signal Support Specialist (25U)
U.S. ARMY
11.2023 - Current
Maintenance Technician
TOUGH CLEANERS
04.2015 - 01.2023
Money Transfer Agent
FRIED CHICKEN HOUSE LLC
05.2014 - 01.2023
Restaurant Manager
fried chicken house llc
03.2013 - 01.2023
Car Salesperson
COUNTRY MOTORS
11.2010 - 01.2012
Maintenance Supervisor
Affordable quality cleaning and maintenance
09.2008 - 02.2013
Hotel Front Desk Clerk
LUNA MAR MOTEL LLC
04.2006 - 09.2008
Associate of Arts - Liberal Arts And Sciences
Ocean County College