Diego Sebastian Calva
San Diego,CA
Summary
Bilingual healthcare worker with 2 years of experience as a Physical Therapy Technician. Knowledgeable in patient care, therapeutic exercise support, and out-patient operations. Seeking a full-time role to contribute towards clinical, academic, and administrative goals.
Overview
4
4
years of professional experience
Work History
Physical Therapy Technician
Spine & Sport Physical Therapy
San Diego, CA
05.2024 - Current
- Provided Spanish–English interpretation to support effective communication between patients and healthcare providers, ensuring accurate understanding of evaluations, treatment plans, and instructions.
- Guided patients through therapeutic exercises and proper use of equipment under therapist supervision.
- Explained prescribed home exercise programs and reinforced patient understanding of therapy plans in a clear, professional manner.
- Assisted with modifying exercises and therapy activities based on patient progress, limitations, and therapist direction.
- Ensured therapy areas and equipment were clean, sanitized, and properly set up before and after sessions.
- Assisted with front desk operations, including scheduling appointments and completing follow-up calls.
- Monitored therapy supplies and assisted with ordering and restocking as needed.
- Contributed to a positive clinic environment through effective communication, empathetic listening, and professionalism.
New Patient Coordinator
Texas Surgical Associates
Houston, TX
09.2023 - 04.2024
- Assisted in scheduling appointments for new patients, ensuring that all relevant information was collected and entered into the patient database accurately.
- Coordinated patient intake processes, including obtaining medical records from outside sources, verifying insurance eligibility, and scheduling new patient or follow up visits as needed.
- Performed administrative tasks such as filing documents, entering data into the system, preparing letters or reports as requested by providers.
- Provided support to front office staff in a timely manner. Scheduled studies, follow-ups, and surgery appointments as designated by the physician.
- Assisted non-English speaking patients (Spanish speakers) with communication barriers.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Experienced with software products like Microsoft Office, Teams, and NextGen to accomplish tasks.
Supervisor
KBS Services
Houston, TX
01.2022 - 08.2022
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
- Maintained compliance with company policies, objectives and communication goals.
- Complied with safety and environmental health laws and regulations.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Kept building spaces premises clean inside and outside.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
Associate of Science - Radiologic Technologist
San Diego Mesa College
San Diego, CA08-2028
Associate of Science - Biology
Lone Star College System
Cypress, TX08.2023
Skills
- EHR software experience with Epic, Raintree, and NexGen
- Spanish–English bilingual communication / medical interpretation (Proficient in reading & writing)
- Empathetic listening and patient rapport building
- Time management and multitasking in a fast-paced clinic
- Office administration
- Physical therapy support
- Comprehension of medical terminology
Timeline
Physical Therapy Technician
Spine & Sport Physical Therapy
05.2024 - Current
New Patient Coordinator
Texas Surgical Associates
09.2023 - 04.2024
Supervisor
KBS Services
01.2022 - 08.2022
Associate of Science - Radiologic Technologist
San Diego Mesa College
Associate of Science - Biology
Lone Star College System