Dietrich Harmon
Dolton,IL
Summary
Dynamic Senior Service Technician with ADT Security Systems, skilled in advanced alarm system installation and compliance with industry standards. Proven track record in enhancing client satisfaction through effective troubleshooting and technical training. Committed to optimizing system performance and implementing quality control measures, ensuring operational excellence and safety, In high and low voltage applications.
Overview
23
23
years of professional experience
Work History
Senior Service Technician
ADT Security Systems
10.1995 - 08.2025
- Diagnosed and repaired security systems, enhancing operational efficiency and client satisfaction.
- Led installation of advanced alarm systems, ensuring compliance with industry standards and regulations.
- Trained junior technicians on troubleshooting techniques and service protocols to improve team performance.
- Conducted regular maintenance checks on security equipment, preventing system failures and reducing downtime.
- Implemented quality control measures, ensuring compliance with industry standards in all services provided.
Education
Electrical Certification - Electrical Maintenance And Construction
Coyne American Institute
Chicago, ILGED -
GED
Chicago, IL06-1982
Skills
- Security system diagnostics
- Alarm system installation
- Compliance with industry standards
- Quality control measures
- Technical training and development
- Troubleshooting techniques
- Equipment calibration and testing
- Safety regulations compliance
- System performance optimization
- Technical documentation skills
- Inventory management procedures
- Field service operations
- Advanced diagnostics
- Industrial equipment
- Network configuration
- Electrical systems
- System installation
- Fire alarm systems
- Diagnostics skill
- Equipment troubleshooting
- Technical training
- Compliance adherence
Timeline
Senior Service Technician
ADT Security Systems
10.1995 - 08.2018
Electrical Certification - Electrical Maintenance And Construction
Coyne American Institute
GED -
GED