Dieudonna Mboungou
Chicago,IL
Summary
Dedicated professional with a history at Zayan LLC Active Care, adept in elderly care and machine operation. Excelled in creating engaging activities for client wellness and maintaining high-quality standards in product output. Demonstrated strong ethics and problem-solving abilities, enhancing customer satisfaction and operational efficiency. Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life.
Overview
8
8
years of professional experience
Work History
Caregiver
Zayan LLC Active Care
01.2025 - Current
Caregiver
For Papa's Sake Home Care For Families
01.2023 - 07.2024
Seasonal Fulfillment
Macy’s
04.2022 - 12.2022
- Conducted basic maintenance on tools and equipment to prolong lifespan.
- Adapted to varying tasks and schedules to meet changing operational needs.
- Improved customer satisfaction by assisting with product selection and providing timely service.
- Supported team goals with proactive communication and collaboration.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Machine Operator/Assembler
ManpowerGroup
10.2021 - 09.2022
Caregiver
Comfort Keepers
05.2021 - 06.2022
- Coordinated transportation and errands to support client independence and mobility.
- Delivered personal care services, promoting dignity and respect for individuals.
- Implemented individualized care plans to meet specific needs of clients.
- Created engaging activities that stimulated mental and physical wellness of clients.
Machine Operator
Randstad
05.2019 - 05.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Room Attendant
Conrad Chicago
09.2016 - 04.2019
- Created welcoming atmosphere with attention to detail in room presentation.
- Maintained cleanliness and organization of guest rooms by performing thorough cleaning and sanitizing tasks.
- Utilized time management skills to prioritize tasks and meet guest expectations.
- Ensured guest satisfaction by addressing requests and resolving concerns promptly.
Education
Associate Degree In Biology -
University of Pointe Noire
Congo Brazzaville 01.2016
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Multitasking and organization
- Strong ethics
- Flexible schedule
- Dementia care
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Caregiver
Zayan LLC Active Care
01.2025 - Current
Caregiver
For Papa's Sake Home Care For Families
01.2023 - 07.2024
Seasonal Fulfillment
Macy’s
04.2022 - 12.2022
Machine Operator/Assembler
ManpowerGroup
10.2021 - 09.2022
Caregiver
Comfort Keepers
05.2021 - 06.2022
Machine Operator
Randstad
05.2019 - 05.2021
Room Attendant
Conrad Chicago
09.2016 - 04.2019
Associate Degree In Biology -
University of Pointe Noire
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