DIEUMEL BARTHELEMY
Miami
Summary
Dynamic Property Manager with extensive experience at KW Property Management and Consulting, excelling in tenant relations and compliance monitoring. Proven track record in enhancing tenant retention and efficiently managing rent collection. Adept at vendor management and skilled in delivering exceptional customer service, ensuring operational excellence and client satisfaction.
Overview
6
6
years of professional experience
Work History
Property Manager / Administrative Specialist
KW Property Management and Consulting
Miami
01.2023 - Current
- Oversee daily operations of multi-family properties, ensuring compliance with safety regulations and tenant requirements
- Act as the primary liaison between clients, tenants, and internal support staff to maintain smooth operations
- Conduct regular property inspections, identify maintenance needs, and coordinate repairs with vendors
- Enforce lease agreements, resolve tenant disputes, and manage rent collection processes
- Maintain detailed property records, ensuring accuracy and accessibility for audits and reporting
Receptionist / Administrative Assistant
Robert Half Recruiting Agency
10.2019 - 01.2023
- Managed front-desk operations, provided administrative support, and handled client inquiries professionally
- Scheduled appointments, coordinated meetings, and managed incoming mail and courier services
- Assisted with document preparation, proofreading, and maintaining office records
- Provided high-quality customer service, resolving issues efficiently and ensuring client satisfaction
Customer Service Representative
Williams Sonoma
- Assisted customers with product inquiries, orders, and payments, ensuring smooth transactions
- Processed shipments and tracked deliveries to ensure customer satisfaction
- Provided technical support for customers navigating the website and completing online purchases
Education
NCCCO Mobile Crane Operator Certification -
Heavy Equipment Colleges of America
Stone Mountain, GA01.2022
Associate of Arts - Business Administration & Management
Miami Dade College
Miami, FL01.2005
High School Diploma -
North Miami Senior High School
North Miami, FL01.2003
Skills
- Multi-family property management
- Tenant relations & retention
- Rent collection & lease enforcement
- Property inspections & compliance monitoring
- Vendor & contractor management
- Contract negotiation
- Business administration & development
- Database & record management
- Staff supervision & training
- Maintenance scheduling & coordination
- Customer service excellence
- Reception & administrative support
- Strong verbal & written communication
References
Available upon request.
Certifications Memberships
- Florida Community Association Manager (CAM) 1-A License, 2023
- Member, Virtual Association for Administrative Professionals (VAAP), 2009 - Present
- Member, Small Business Association, 2008 - Present
Skills
Multi-family property management, Tenant relations & retention, Rent collection & lease enforcement, Property inspections & compliance monitoring, Vendor & contractor management, Contract negotiation, Business administration & development, Database & record management, Staff supervision & training, Maintenance scheduling & coordination, Customer service excellence, Conflict resolution, Reception & administrative support, Strong verbal & written communication
Timeline
Property Manager / Administrative Specialist
KW Property Management and Consulting
01.2023 - Current
Receptionist / Administrative Assistant
Robert Half Recruiting Agency
10.2019 - 01.2023
Customer Service Representative
Williams Sonoma
NCCCO Mobile Crane Operator Certification -
Heavy Equipment Colleges of America
Associate of Arts - Business Administration & Management
Miami Dade College
High School Diploma -
North Miami Senior High School
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