Dieunane Ogenus
Orlando,FL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
4
4
years of professional experience
Work History
Team Leader
I Have A Dream Foundation
02.2018 - 03.2022
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Collected, arranged, and input information into database system.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Oakridge High School
700 W Oak Ridge Rd Orlando,fl,3280905.2020
Skills
- Process Analysis
- Technical Support
- SMART goals
- Employee Evaluation
English
good
Languages
English
Professional Working
Timeline
Team Leader
I Have A Dream Foundation
02.2018 - 03.2022
High School Diploma -
Oakridge High School
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