DIEVI NOMURA JAMES
Jacksonville,Florida
Summary
Experienced and outgoing child caregiver skilled in providing care for children while creating a nurturing and supportive environment. Proficient in guiding playtime, leading exercise activities, and teaching important rules. Recognized for creativity and exceptional planning abilities, with a talent for engaging children through long-term involvement in enjoyable activities.
Overview
15
15
years of professional experience
Work History
CYP Assistance (Flex)
MWR Mayport
07.2024 - Current
- Child care for infants to pre-school (0 years old – 4 years old)
- Participated in professional development opportunities, continually growing as an educator and providing better support for students.
- Promoted positive social interactions among students by facilitating group activities and cooperative play.
- Collaborated with fellow CYP Assistants to create engaging lesson plans, enhancing overall student satisfaction and participation levels.
- Served as a reliable resource for both teachers and parents regarding child development milestones, fostering increased understanding of each child''s unique growth trajectory.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
CONTENT MODERATOR, JAPANESE PROCESS SPECIALIST POSITION
Cognizant Technology Solutions Philippines, Inc.
12.2020 - 09.2020
- Analyze metrics and provide recommendations to improve program performance
- Working independently or with others to develop improved methods for delivering finished product to our customers
- Develops or revises standard operational and working practices and observes workers to ensure compliance with standards
- Develop continuous improvement efforts to improve efficiency in project intake and reporting
- Establish and oversee the work intake process for directing project work through project lifecycle
- Work directly with large clients and agencies to establish and execute successful marketing campaigns on Twitter platform
Data Center Operation
AT&T JAPAN
03.2016 - 06.2018
- Responsible for providing on-site support including the receiving, inspecting, tracking, installation, configuration, documentation, and support and troubleshooting of technology equipment
- This includes, server builds and configuration, network equipment, storage systems, and cabling within the data center environment
- Provided on-site physical and virtual support of technology infrastructure
- Deployed and configured Windows, Linux, and OS X server operating systems
- Diagnosed and repaired various network, software, and operating system configuration issues
- Installed and removed servers, network and infrastructure equipment
- Cable infrastructure per industry guidelines
- Updated and maintained corporate asset management system.
Network Operation Center Technician
KDDI (JAPAN)
09.2013 - 04.2015
- Monitor all assigned elements via the Comcast Control Facility alarm and control monitoring system
- Identify report, escalate and resolve any problem with all assigned carrier and vendors
- Maintain all logs and reporting systems
- Work with all Operations and engineering departments to identify, notify and resolve all system and network problems
- Systems used: BMS, UNIX, Microsoft windows and Comcast database software.
Phone Sales Representative
SOFTBANK (JAPAN)
06.2009 - 04.2013
- Responded to customer inbound phone sales queries
- Managed new leads from outbound and inbound calls e-mail and walk-in customer traffic
- Managed neatness and cleanliness of workstations and public store displays
- Prepared and submitted all required sales documentation in a prompt and accurate manner
- Opened and closed retail location in accordance with written company rules and procedures
Education
SENIOR HIGH SCHOOL -
AICS INTERNATIONAL SCHOOL JAPAN
03.2007
JUNIOR HIGH SCHOOL -
NARASHI No DAI NI CHUGAKKO JAPAN
03.2004
ELEMENTARY SCHOOL -
NARASHI NO SHI OKUBO SHOUGAKKO JAPAN
03.2002
Skills
- Team leadership
- System upgrades
- System backups
- Speaking Japanese fluent / Reading and writing (Business Level)
- Speaking Tagalog
- Caregiver (Japanese license)
- Microsoft (Excel, word, PowerPoint)
Languages
Japanese
Native or Bilingual
Timeline
CYP Assistance (Flex)
MWR Mayport
07.2024 - Current
CONTENT MODERATOR, JAPANESE PROCESS SPECIALIST POSITION
Cognizant Technology Solutions Philippines, Inc.
12.2020 - 09.2020
Data Center Operation
AT&T JAPAN
03.2016 - 06.2018
Network Operation Center Technician
KDDI (JAPAN)
09.2013 - 04.2015
Phone Sales Representative
SOFTBANK (JAPAN)
06.2009 - 04.2013
JUNIOR HIGH SCHOOL -
NARASHI No DAI NI CHUGAKKO JAPAN
ELEMENTARY SCHOOL -
NARASHI NO SHI OKUBO SHOUGAKKO JAPAN
SENIOR HIGH SCHOOL -
AICS INTERNATIONAL SCHOOL JAPAN
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