Dihana Laredo
Delavan,WI
Summary
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Learning and Development Trainer
Amazon
Beloit, WI
06.2025 - Current
- Designed and implemented engaging training programs to enhance employee skills and performance.
- Facilitated workshops on product knowledge, customer service, and operational excellence.
- Developed e-learning modules utilizing instructional design principles for effective learning experiences.
- Assessed training needs through surveys and interviews to tailor content directly to employee requirements.
Process Assistant
Amazon
01.2025 - 06.2025
- Assisted in inventory management and tracking systems to ensure accurate stock levels.
- Conducted quality checks on products to maintain high standards and reduce errors.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Provided support in training new employees on operational procedures and safety protocols.
- Implemented process improvements that enhanced operational effectiveness within the team.
- Managed daily logistics tasks, ensuring timely processing of shipments and deliveries.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Part Time Manager
Maurices
Delavan, WI
02.2022 - 02.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Manager
Aldi
Louisville, KY
10.2018 - 05.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Bachelor - Business Administration And Management
SNHU
North River Road, Manchester, NH Diploma -
Pleasure Ridge Park High School
Louisville, KY05.2016
Skills
- Barcode Scanners
- Sealing Machines
- Material Sort
- Box Building
- Crew Management
- Packing and Scanning
- Till Counting
- Customer Satisfaction
- Training and Development
Languages
Spanish
Native or Bilingual
Timeline
Learning and Development Trainer
Amazon
06.2025 - Current
Process Assistant
Amazon
01.2025 - 06.2025
Part Time Manager
Maurices
02.2022 - 02.2023
Assistant Manager
Aldi
10.2018 - 05.2021
Bachelor - Business Administration And Management
SNHU
Diploma -
Pleasure Ridge Park High School