Summary
Overview
Work History
Education
Skills
Languages
Gaps
Timeline
Generic

Dijana Sabic

Waterloo,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.

Overview

6
6
years of professional experience

Work History

Peer Tutor

Hawkeye Community College
03.2023 - Current
  • Helped fellow students prepare for quizzes and examinations.
  • Assisted other students with homework and provided supplementary instruction.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students with helpful study habits and exam strategies.
  • Developed valuable problem-solving strategies with peers to provide assistance in understanding difficult concepts.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Filing Assistant

Hawkeye Community College
05.2023 - Current
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Restored old files and archived completed files for future reference.
  • Examined, categorized, and sorted incoming documents.
  • Maintained physical and computer-based filing systems.
  • Created and printed labels for well-organized filing.
  • Sorted and classified documents into appropriate filing systems for increased traceability

Housekeeper/Laundry Attendant

Cedar Falls Health Care Center
03.2020 - 02.2021
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Supported fellow staff members with delivery and pickup of customer orders

Lead Teacher, Toddler Room

Grin And Grow
12.2019 - 01.2020
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners

Customer Service Associate

Dillard's Department Store
12.2017 - 02.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Responded to customer calls and emails to answer questions about products and services
  • Managed timely and effective replacement of damaged or missing products

Education

Medical Office Specialist - Medical Office Specialist

Hawkeye Community College
Waterloo, IA
12.2023

Skills

    Organize Files
    Scan Materials
    Microsoft Word
    Multi-Line Phone Talent

    Computer Proficient

    Lesson Planning

    CPT Coding

    Billing and Coding

    Medical Terminology

Languages

Bosnian
Full Professional
English
Professional Working

Gaps

As you can see in my resume, I have a gap in my employment history where I was unable to work due to caring for a special needs son and taking two years off to finish my degree in school. I also had contracted COVID-19. Where it made my health even worse. I have improved on my health and have found proper care for my child, therefore I'm ready to return to work.

Timeline

Filing Assistant

Hawkeye Community College
05.2023 - Current

Peer Tutor

Hawkeye Community College
03.2023 - Current

Housekeeper/Laundry Attendant

Cedar Falls Health Care Center
03.2020 - 02.2021

Lead Teacher, Toddler Room

Grin And Grow
12.2019 - 01.2020

Customer Service Associate

Dillard's Department Store
12.2017 - 02.2018

Medical Office Specialist - Medical Office Specialist

Hawkeye Community College

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Dijana Sabic