Dijonvante Nichols
North Little Rock,AR
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Truck Driver
Usxpress
Olive Branch, Mississippi
01.2023 - Current
- Inspected truck for defects and safe operating condition before, during and after trips.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Reported all accidents or violations to management immediately upon occurrence.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Truck Driver
Stevens Transport
Dallas, Texas
10.2023 - 11.2023
- Maintained safe driving habits to protect property and general public on roadways.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Followed regular schedule of pickups for individual customers and groups.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
Team Lead
Walmart
North Little Rock, AR
06.2020 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Accomplished multiple tasks within established timeframes
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Recorded inventory sales into organization's weekly income report
- Cross-trained existing employees to maximize team agility and performance
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs
- Delivered feedback to decision-makers regarding employee performance and training needs
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
Truck Driver
Stevens Transport
Dallas, TX
10.2023 - 11.2023
- Operated semi-Trucks in a safe manner OTR
- I inspected truck daily to make sure there was no damage and up to par for safe operation
- Delivery loads in a timely, professional manner communicate with driver manager making sure there are no loose-ends
Supervisor
Walmart
North Little Rock, AR
06.2019 - 06.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Introduced team contests and goals to enhance productivity and improve employee morale
- Streamlined operations of multiple lines of business within organization
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Identified individual employee's unique work styles and adapted management methods
Sales Associate
Walmart
North Little Rock, AR
06.2017 - 06.2019
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Tracked stock using company inventory management software
- Processed product returns and assisted customers with other selections
Cashier
Walmart
North Little Rock, AR
06.2016 - 06.2017
- Answered questions about store policies and addressed customer concerns
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items and join reward programs
- Monitored self-checkout systems and provided assistance or intervention where required
Cart Pusher
Walmart
North Little Rock, AR
06.2015 - 06.2016
- Gathered stray carts throughout store and contributed to maintaining store tidiness
- Kept storage areas organized, clean and secure to fully protect company assets
- Directed customers to appropriate areas in store to assist with locating products
- Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2015
Skills
- Policies and procedures
- Staff Management
- Strategic planning
- Financial Management
- Sales and marketing
- Business planning
- Creative merchandising
- Coaching and mentoring
- Vehicle inspection
- Load securing
- Route planning
- Accident reporting
- Log maintenance
- Customer service
- Team leadership
- Communication skills
- Time management
- Problem solving
Timeline
Truck Driver
Stevens Transport
10.2023 - 11.2023
Truck Driver
Stevens Transport
10.2023 - 11.2023
Truck Driver
Usxpress
01.2023 - Current
Team Lead
Walmart
06.2020 - Current
Supervisor
Walmart
06.2019 - 06.2020
Sales Associate
Walmart
06.2017 - 06.2019
Cashier
Walmart
06.2016 - 06.2017
Cart Pusher
Walmart
06.2015 - 06.2016
High School Diploma -
North Little Rock High School