N'neka Abbott
Houston
Summary
Seasoned HVAC Technician with 7 years of experience, seeking HVAC Helper role. Skilled in technical support, customer service, and community assistance. Proven track record in collaborative environments, ready to bring expertise to a dynamic team.
Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Truck Driver
DK MAX Trucking
01.2025 - Current
- Navigated complex routes using GPS technology to optimize travel efficiency.
- Inspected trucks for mechanical issues, reporting any repairs needed promptly.
- Adhered to all safety regulations and compliance requirements during transport operations.
- Operated Class A vehicles over long distances, ensuring timely deliveries and adherence to safety regulations.
- Conducted pre-trip and post-trip inspections, identifying mechanical issues and maintaining vehicle compliance.
- Managed freight documentation, accurately completing bills of lading and ensuring regulatory compliance.
- Collaborated with dispatch teams to coordinate schedules and address logistical challenges effectively.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
Sales Associate
Gap Outlet
11.2024 - 01.2025
- Enhanced customer satisfaction by providing personalized product recommendations.
- Assisted in maintaining inventory accuracy through regular stock audits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance..
HVAC Technician
285th Civil Engineering Unit, Virgin Islands National Guard
07.2018 - 08.2024
- Conducted installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration systems for the 285th Civil Engineering Unit, ensuring optimal climate control and air quality for Virgin Islands National Guard facilities and operations.
ILP Technician
QUVA Pharma
01.2023 - 04.2024
- Maintained stringent quality control protocols and executed inventory lifecycle procedures as an ILP Technician at QUVA Pharma, ensuring the accurate and efficient processing of pharmaceutical products within a regulated environment.
Part-Time Customer Service Associate
UPS
09.2022 - 12.2022
- Provided exceptional customer service by handling inquiries, processing shipments, and resolving issues in a timely manner, ensuring customer satisfaction and maintaining UPS's reputation for reliable service.
Education
Commercial Driver’s License Certificate -
Houston Community College
05.2024
No Degree - HVAC
USAF HVAC Technician School
Wichita Falls, TX01.2020
High School Diploma - undefined
St. Croix Central High School
01.2018
No Degree - Food Handlers Certification
National Food Handlers Certification
El Paso, TX12-2025
Skills
- Proficient in Microsoft Office 365
- Computer Literate With Strong Technical Skills
- Ability to Excel in Both Internal and External Environments
- Skilled in Managing Risks and Adhering to Safety Policies and Procedures, While Ensuring Proper Maintenance of Company Equipment and Inventory Accountability
- Demonstrated Expertise in Time Management, Meeting Deadlines, and Working Independently With Minimal Supervision
- Excellent Oral and Written Communication Skills in a Professional Setting
- Trained and Proficient Forklift and Dump Truck Operator (US Air Force)
- Safe driving practices
- Self-motivation and discipline
- Strong work ethic
- Attention to detail
- Class A commercial Driver's license
- Decision-making
Certification
Commercial Driver’s License, Houston Community College May 2024
Community Service
- Virgin Islands Police Department, Virgin Islands Department of Health, Virgin Islands National Guard, Community Support Volunteer, 2020-04, 2022-06, Collaborated with local agencies to deliver critical support during the Novel Coronavirus Pandemic., Assisted with operations at a major transportation hub during a public health crisis., Provided essential services to community members in response to emergency health protocols.
- Women’s Coalition of the Virgin Islands, ANGELS Program Member, 2014-08, 2015-06, Assisted in the implementation of community outreach initiatives, enhancing awareness and support for gender-related issues., Contributed to the development of educational materials and programs aimed at empowering individuals and promoting equality.
Timeline
Truck Driver
DK MAX Trucking
01.2025 - Current
Sales Associate
Gap Outlet
11.2024 - 01.2025
ILP Technician
QUVA Pharma
01.2023 - 04.2024
Part-Time Customer Service Associate
UPS
09.2022 - 12.2022
HVAC Technician
285th Civil Engineering Unit, Virgin Islands National Guard
07.2018 - 08.2024
High School Diploma - undefined
St. Croix Central High School
Commercial Driver’s License Certificate -
Houston Community College
No Degree - HVAC
USAF HVAC Technician School
No Degree - Food Handlers Certification
National Food Handlers Certification