Dikonge Itoe
Mansfield,TX
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
WellBridge Healthcare
6200 Overton Ridge Blvd, Fort Worth, Tx 76132
05.2023 - 12.2023
- Observe and monitor patient's status according to the patient's monitoring standards, policies and procedures. Completion of vital signs, weight logs, intake and output, dietary intake, Q15 minute behavioral rounds sheet, admission checklists or other progress or milieu notes.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Assume personal responsibility for maintaining professional development such as BSL and handle with care.
- Demonstrate effective on-going observations and evaluation of patient/family response to intervention, reports changes in condition to the assigned nurse.
Mental Health Technician
Residential Home Health
1937 Overbrook Dr, Arlington, Tx76014
11.2021 - 04.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Warehouse Associate
Amazon Fulfilment Center DFW
2700 Regent Blvd, Irving, Tx 75063
04.2021 - 10.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 45 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate of Arts - Education Administration
University of Buea, Cameroon
Molyko, Buea, Cameroon12.2015
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Patient Observation
- Computer base knowledge of Word, Excel, PowerPoint and Windows
- Critical Thinking, Multi-tasking,
- and Decision Making
Certification
Crisis Prevention Intervention Training
Advanced Crisis Prevention Intervention
Basic Cardiac Life Support
CPR
Handle with care
Timeline
Behavioral Health Technician
WellBridge Healthcare
05.2023 - 12.2023
Mental Health Technician
Residential Home Health
11.2021 - 04.2023
Warehouse Associate
Amazon Fulfilment Center DFW
04.2021 - 10.2021
Associate of Arts - Education Administration
University of Buea, Cameroon