Summary
Overview
Work History
Education
Skills
Timeline
Generic

DILANNIS RODRIGUEZ

Summary

Detail-oriented healthcare professional with extensive expertise in patient coordination, insurance verification, and medical billing. Demonstrated success in managing scheduling logistics and verifying insurance authorizations while ensuring strict compliance with hospital policies and healthcare regulations. Proven ability to collaborate with multidisciplinary teams to streamline workflows and enhance the overall patient experience. Proficient in EPIC Systems, maintaining confidential medical records with exceptional accuracy and attention to detail.

Overview

12
12
years of professional experience

Work History

Authorization Coordinator

Baptist Hospital of Miami
08.2025 - Current
  • Proven ability to work efficiently in high-volume, fast-paced healthcare environments.
  • Strong attention to detail with excellent organizational, multitasking, and time-management skills.
  • Proficient in basic mathematical calculations and accurately handling financial and insurance-related information.
  • Compassionate, dependable team player with strong customer service and interpersonal communication skills.
  • Knowledge of medical terminology, insurance terminology, and healthcare processes.
  • Experienced with Microsoft Office and electronic medical record (EMR) applications, with strong computer and accurate typing skills.
  • Strong analytical abilities
  • Healthcare administration expertise
  • Efficient multitasking in dynamic settings
  • Pending certification in Certified Professional Coder (CPC Medical Coding)
  • Verifying insurance coverage and eligibility.
  • Advised management on policy changes that could improve collections efficiency.
  • Handled confidential data and employee interactions in EHR systems with precision.
  • Facilitated communication among patients, providers, and insurance companies.
  • Performed policy and insurance verification, guaranteeing adherence to federal regulations.
  • Contributed to onboarding processes by ensuring adherence to organizational standards.
  • Adhered to privacy policies while managing sensitive information. Streamlined office operations.
  • Reviewed and confirmed insurance information for accuracy.

Revenue Cycle/Patient Financial Coordinator

Memorial Healthcare System
11.2017 - 08.2025
  • Verifying insurance coverage and eligibility.
  • Advised management on policy changes that could improve collections efficiency.
  • Handled confidential data and employee interactions in EHR systems with precision.
  • Facilitated communication among patients, providers, and insurance companies.
  • Performed policy and insurance verification, guaranteeing adherence to federal regulations.
  • Contributed to onboarding processes by ensuring adherence to organizational standards.
  • Adhered to privacy policies while managing sensitive information. Streamlined office operations.
  • Reviewed and confirmed insurance information for accuracy.

Patient Care Coordinator

Prosthodontics of New York
01.2015 - 08.2017

Facilitated communication among patients, providers, and insurance

companies.

Performed policy and insurance verification, guaranteeing adherence to

federal regulations.

Contributed to onboarding processes by ensuring adherence to

organizational standards.

Adhered to privacy policies while managing sensitive information.

Streamlined office operations.

Reviewed and confirmed insurance information for accuracy.

Education

Bachelor of Science - Public Health

Nova Southeastern University

Skills

  • Fluent in English and Spanish
  • Expertise in Microsoft Office applications Proficient in EPIC systems management Detail-oriented
  • Knowledge of healthcare regulatory requirements, including HIPAA, AHCA, and EMTALA
  • Familiarity with Medicare coverage structures, medical necessity requirements, and compliance guidelines
  • Insurance verification expertise
  • Effective time management
  • Professionalism and ethics
  • Healthcare regulations
  • Patient confidentiality compliance

Timeline

Authorization Coordinator

Baptist Hospital of Miami
08.2025 - Current

Revenue Cycle/Patient Financial Coordinator

Memorial Healthcare System
11.2017 - 08.2025

Patient Care Coordinator

Prosthodontics of New York
01.2015 - 08.2017

Bachelor of Science - Public Health

Nova Southeastern University
DILANNIS RODRIGUEZ