Dilianna Scott
Bainbridge,GA
Overview
3
3
years of professional experience
Work History
Human Services Worker
Flordia State Hospital
Chattahoochee, FL
06.2022 - Current
- Supported patients with daily living activities and personal care needs.
- Assisted in developing individualized treatment plans for patients.
- Documented patient progress and behavior in medical records.
- Collaborated with healthcare teams to provide comprehensive care.
- Facilitated group activities to promote social interaction among patients.
- Monitored patient safety and reported any concerns to supervisors.
Customer Service Representative
Home Depot
Bainbridge, GA
05.2024 - 01.2025
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to maintain store organization and cleanliness.
- Utilized point-of-sale systems for processing transactions and handling cash.
- Educated customers on product features and benefits for informed purchasing decisions.
- Managed inventory levels by restocking shelves and conducting regular counts.
- Provided support during peak hours to ensure efficient service delivery.
Nurse Aide
Memorial Manor
Bainbridge, GA
02.2023 - 11.2023
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety standards in patient rooms.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients and families about care needs.
- Supported nursing staff by transporting patients between departments.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
Education
High School Diploma -
Miller County High School
Colquitt, GA05-2022
Skills
- Individualized treatment planning
- Patient documentation
- Vital sign monitoring
- Group facilitation
- Patient safety monitoring
- Electronic health records
- Health and safety standards
- Daily living assistance
- Life skills training
- Mental health assessment
Timeline
Customer Service Representative
Home Depot
05.2024 - 01.2025
Nurse Aide
Memorial Manor
02.2023 - 11.2023
Human Services Worker
Flordia State Hospital
06.2022 - Current
High School Diploma -
Miller County High School