Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dilip Surti

Clifton,NJ

Summary

Senior Associate Technician Lead at ZT Systems with 6+ years of experience in handling and working with Microsoft racks and servers. Expertise and advanced proficiency in identifying errors and generating solutions, along with management of up to 10 Technicians and overall work space and policies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Associate Technician - Lead

ZT Systems
11.2021 - Current
  • Allocated rack and cell assignments to up to 10 Technicians while reporting workmanship errors or quality issues not adhering to the guidelines
  • Consistently monitored the status and completion of racks by communicating with Technicians and reported daily rack output to management
  • Ensured and facilitated the work environment by countering miscellaneous issues, such as enforcing safety policies, reporting ESD and technicians' Attendance Reports to management, etc.

Sr. Associate Technician

ZT Systems
02.2018 - 11.2021
  • Successfully executed system setup on Microsoft servers, diligently addressing update and verification needs
  • Effectively identified Microsoft server errors and generated solutions, while utilizing necessary troubleshooting measures

Shipping and Receiving Clerk

United States Postal Service, USPS
01.2018 - 02.2018
  • Organized, separated, and cataloged mails according to corresponding zip codes

Shipping and Receiving Clerk

DHL ECommerce
12.2017 - 01.2018
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Education

Master of Arts -

M.S. University
04.1994

Bachelor of Arts -

C.N.P.F Arts College
04.1992

High School Diploma -

R.G. Pandya High School
03.1989

Skills

  • Windows, FoxPro & Programming in Visual Basic 60
  • Microsoft Certified Professional
  • Oracle 80 & Developer 2000
  • Server technician Microsoft server for GPU, HPC 60, HPC-HB, AMD, JETPACK
  • Microsoft server Rack and BSL Test
  • Test & Repair

Certification

  • Oracle 8.0 and Developer- 07/2001
  • Microsoft Certified Professional- 10/2001
  • Programming in V.B. 6.0 with MS Access- 03/2002
  • One Year Computer Science Course - 03/1998

Timeline

Sr. Associate Technician - Lead

ZT Systems
11.2021 - Current

Sr. Associate Technician

ZT Systems
02.2018 - 11.2021

Shipping and Receiving Clerk

United States Postal Service, USPS
01.2018 - 02.2018

Shipping and Receiving Clerk

DHL ECommerce
12.2017 - 01.2018

Master of Arts -

M.S. University

Bachelor of Arts -

C.N.P.F Arts College

High School Diploma -

R.G. Pandya High School
Dilip Surti