Dillan Hamilton
New York City,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Concierge at 1 Hotel Brooklyn Bridge
Sarah Kim
06.2023 - Current
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
Target
Yves Saint-Germain
09.2022 - 05.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
American Arbitration Association
American Arbitrators
01.2019 - 01.2022
- Understood and maintained commitments to production plan.
- Identified issues, concerns or areas for improvement and worked with team to resolve.
- Monitored daily throughput and addressed shortfalls to daily production plan.
Education
Associate of Science - Computer Systems
New York City College of Technology
Brooklyn, NY05.2025
Information Technology
SUNY Plattsburgh
Plattsburgh, NYHigh School Diploma -
Manhattan Business Academy- High School, SUNY Plattsburgh
Manhattan, NY06.2018
Skills
- Organized
- Fast learner
- Good with technology
- Understanding of Python code
- Customer Experience
- Effective Problem Solving
- Guest Services
Timeline
Concierge at 1 Hotel Brooklyn Bridge
Sarah Kim
06.2023 - Current
Target
Yves Saint-Germain
09.2022 - 05.2023
American Arbitration Association
American Arbitrators
01.2019 - 01.2022
Associate of Science - Computer Systems
New York City College of Technology
Information Technology
SUNY Plattsburgh
High School Diploma -
Manhattan Business Academy- High School, SUNY Plattsburgh
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