Jasmine Young
Atlanta,GA
Summary
Highly communicative professional with more than 2 years of expertise as Concierge for high-end hotel chains. Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Call Center position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Hotel Concierge
HSS
05.2023 - Current
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Teacher Assistant
ChildCare Careers
05.2021 - 07.2021
- Children’s teacher and teachers aide
- Plenty of classroom experience
HR Assistant
Twitter
08.2019 - 12.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
Cashier
Taco Bell
01.2017 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Cedar Grove High School
Ellenwood, GA06.2019
Bachelor Of Administrative Studies - Administrative Assistance And Secretarial Science
South Georgia State College
Douglas, GASkills
- Front Desk
- Languages
- English - Fluent
- CPR & First Aid
- Work style: Conscientiousness — Proficient
- Tendency to be well-organized, rule-abiding, and hard-working
- Full results: Expert
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Calendar and Scheduling Software
- Nightlife Recommendations
- Effective Communication
- Daily Reports
- Dynamic Communication
- Personalized Support
- Customer Retention
- Critical Thinking
- Reservation Management
- Social Perceptiveness
- Complex Problem-Solving
- Reading Comprehension
- Brand Loyalty
- Community Relations
- Dining Recommendations
- Active Listening
- Staff Maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Hotel Concierge
HSS
05.2023 - Current
Teacher Assistant
ChildCare Careers
05.2021 - 07.2021
HR Assistant
Twitter
08.2019 - 12.2020
Cashier
Taco Bell
01.2017 - 08.2019
Cedar Grove High School
Bachelor Of Administrative Studies - Administrative Assistance And Secretarial Science
South Georgia State College
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